# Lobby Lobby 是為精品服務業者與顧問打造的 AI 網站接待助理。它會向訪客致意，在企業設定的範圍內回答問題，引導訪客了解相關服務，並透過電子郵件將潛在客戶摘要寄給企業。 - Findings24: - 網站: - 價格: Freemium - 分類: AI 潛在客戶開發, AI聊天機器人 ## 什麼是 Lobby？ Lobby is an AI site concierge for boutique service businesses and consultants. It welcomes website visitors, asks what they need, answers questions about the business, and guides them toward relevant offerings using information and boundaries provided by the owner. Businesses can place the concierge on an existing site with one script or publish a hosted Lobby page without changing their DNS or rebuilding their site. When a conversation ends, Lobby emails the lead’s details, request, and a suggested reply so the owner receives usable context rather than only a blank form submission. ## Lobby 能做什麼？ ### Website embed and hosted page Add a single script before the closing body tag to show a chat button on an existing site, or publish a hosted page at lobby.host/c/\{slug\}. Both paths use the same concierge. ### Visitor guidance within defined boundaries The concierge asks what a visitor came for and recommends or explains services using the offerings and business information supplied by the owner. Owners can list claims the system must never make. ### Lead emails with conversation context After a visitor finishes a conversation, Lobby emails the business who the visitor is, what they wanted, and a suggested reply. ### Fallback when information is unavailable When the concierge does not know an answer, it can say so and hand over the business’s contact details instead of improvising unsupported information. ### Machine-readable business summary Each live concierge publishes an llms.txt file containing a plain-text summary of the business, services, common questions, contact details, and a link to the concierge. ### Optional WebMCP tools The embed can register ask\_concierge, get\_business\_info, and list\_offerings for supporting AI agents. WebMCP availability varies because the standard is still early and evolving. ## 使用情境 ### Qualifying inquiries while serving clients A consultant, studio, clinic, or other service business can let the concierge handle initial questions and capture what a prospective client needs while the owner is occupied. ### Giving visitors a shareable service link Businesses without a site rebuild can publish the hosted concierge and share it in a proposal, email signature, bio, or WhatsApp conversation. ### Keeping service explanations consistent Owners can define offerings, common questions, contact details, and prohibited claims so visitor guidance stays within the information they have sanctioned. ### Making business information easier for AI assistants to read A live concierge provides an llms.txt summary and, when embedded, optional structured tools that let compatible agents read business details or query offerings. ## 常見問題 ### How can Lobby be added to a website? Paste one Lobby script before the closing body tag on the pages where the concierge should appear. Visitors stay on the business’s domain, and the site’s DNS and search rankings do not change. A hosted lobby.host/c/\{slug\} page is also available without modifying a website. ### What information does a business provide during setup? The business provides its offerings, common visitor questions, contact information, and boundaries describing what the concierge must not claim. Lobby recommends writing offerings in terms clients will recognize. ### What does a lead email contain? When a visitor finishes a conversation, Lobby emails the visitor’s details, what they wanted, and a suggested reply. ### What counts as a conversation? One visitor session counts as one conversation, regardless of how many messages it contains. A visitor asking eight questions is still one conversation. ### What happens when the monthly allowance is reached? On the free plan, the page remains online. The concierge explains that it is at capacity and shows the business’s contact details; the allowance resets at the start of the next month. On the paid plan, Lobby provides a buffer and sends an email rather than automatically charging for overage. ## 快速資訊 - **Category**: AI site concierge - **Primary users**: Boutique service businesses and consultants - **Deployment**: Embeddable website widget or hosted lobby.host page - **Lead output**: Email containing visitor details, request, and suggested reply - **Free allowance**: 20 conversations per month - **Agent surfaces**: llms.txt on every live concierge; optional WebMCP tools on the embed