Jam

什么是 Jam？

Jam is a screen recording and feedback capture tool for software teams. It lets people record a bug, idea, or customer issue as it happens and share it as a Jam, with available technical context such as console and network logs, user events, and device details. The goal is to give engineers and coding agents a clearer starting point for investigation than a text description or screenshot alone.

Jam 能做什么？

Browser and screen capture

Use the browser extension to record a screen or capture a screenshot. Jam also offers Mac and iOS apps for recording and sharing issues from those devices.

Technical context attached to recordings

A Jam can include available console logs, network requests, user events, and device metadata alongside the visual report.

AI-generated report details

Jam AI can suggest a title, summary, and reproduction steps to help structure a report for developers or agents.

Annotations and recording controls

The product supports screenshot annotations, video annotations, video blurring, and instant replay. The Mac app supports screen, window, or area recording.

Sharing and workflow integrations

Send Jams to tools including Linear, Jira, and Slack. The site also lists MCP, webhooks, and integrations with issue trackers.

使用场景

“Report a reproducible bug”

A teammate can record the steps leading to a problem and share the Jam with logs and device details, giving engineers evidence to begin debugging.

“Collect customer issue reports”

Send a Recording Link so a customer can show an issue in context. The pricing page lists five links per month on Free, 150 on Team, and unlimited links on Enterprise.

“Triage work with product and engineering”

Route captured feedback into Linear, Jira, or Slack so teams can organize reports in their existing issue or communication workflows.

“Give a coding agent investigation context”

Share a Jam with AI tooling; the site describes agents using Jams to investigate issues, and lists MCP support.

常见问题

Which platforms can create a Jam?

Jam offers a browser extension, a Mac app, and an iOS app. The browser extension can record a screen or capture a screenshot.

What context can a recording include?

Available context includes console logs, network requests, user events, and device details. Jam also supports custom logs on its pricing comparison.

Can Jam connect to issue trackers and team tools?

The site lists integrations with Linear, Jira, Slack, issue trackers, and webhooks. It also lists MCP for agent workflows.

What are the plan limits?

The listed Free plan includes 30 Jams per month, five Recording Links per month, and recordings up to five minutes. Team is listed at $14 per creator per month when billed yearly and includes unlimited Jams, 150 Recording Links, and recordings up to 15 minutes. Enterprise pricing is custom.

How does Jam handle sensitive recording data?

Jam says it automatically blurs sensitive content in recordings and obfuscates sensitive data in captured network requests. Users can customize which screen data elements are blurred.