# VoiceGenie VoiceGenie is a voice AI agent platform for sales, support, and operations teams, automating calls and customer conversations. - Findings24: - Website: - Pricing: Freemium - Categories: AI Sales Assistant, AI Voice Generator ## What is VoiceGenie? VoiceGenie is a voice AI agent platform for sales, support, and operations teams. It is designed to automate outbound calling and contact center workflows with AI voice agents that can speak with callers, qualify leads, handle support conversations, and transfer to a human when needed. The site positions the product as an always-on calling layer for teams that want to reduce manual calling work and respond to customers faster. It also highlights enterprise-oriented capabilities such as customization, CRM integrations, analytics, and compliance-ready architecture. ## What can VoiceGenie do? ### Automated calling workflows Build voice agents for sales, support, collections, renewals, and other calling workflows, rather than using a single generic call flow. ### Human-like conversation handling The platform handles interruptions, clarifies details, understands accents and noise, and transfers to a human when needed so calls can continue without losing context. ### Agent customization Configure voices, languages, scripts, and templates to fit different teams and call programs. ### In-call actions During live calls, agents can book meetings, send SMS, update records, transfer to a human, and trigger workflows. ### Tracking and optimization Access post-call reports, campaign insights, and analytics to review performance and refine call programs over time. ### CRM and API connectivity The site says VoiceGenie supports integrations with major CRMs such as Salesforce, HubSpot, Zoho, and custom APIs. ## Use Cases ### Sales outreach and lead qualification Automate outbound sales calls, qualify prospects, and book meetings while passing qualified calls or follow-ups into CRM workflows. ### Customer support automation Handle L1 and L2 support questions around the clock, then escalate to a human agent when the conversation requires it. ### Collections and renewals Run compliant multilingual recovery and renewal calls for customers that need payment or account follow-up. ### Scheduling and verification workflows Use AI voice agents to confirm details, route callers, and manage repetitive scheduling or verification calls. ### High-volume operations calls Apply the platform to high-volume call programs where teams want post-call reporting, call transfer, and record updates in one flow. ## Frequently Asked Questions ### What does VoiceGenie do? VoiceGenie says it automates outbound calling and contact center workflows with AI voice agents. The pricing page also indicates it can be used for call transfer between a voice bot and a human agent. ### Does VoiceGenie offer a free trial? Yes. The pricing page says VoiceGenie offers a 7-day free trial with 30 voice minutes. ### What billing options are available? The pricing page says monthly and yearly subscriptions are available, and quarterly billing is not offered. ### Can VoiceGenie integrate with CRMs? The site says VoiceGenie offers deep integrations with major CRM platforms such as Salesforce, HubSpot, Zoho, and custom APIs. ### Is VoiceGenie suitable for secure or regulated workflows? The site states that VoiceGenie is built with enterprise-grade security and compliance readiness, including GDPR, HIPAA, and PCI-DSS readiness. ## Quick Facts - **Category**: Voice AI agent platform - **Primary use**: Outbound calling and contact center workflows - **Website**: voicegenie.ai - **Pricing**: Paid plans with a 7-day free trial - **Billing**: Monthly and yearly subscriptions