# GPT-trainer Build and deploy text and voice AI agents for customer support, sales, and internal workflows. - Findings24: - Website: - Pricing: Freemium - Categories: AI Chatbot, AI Agent Builder ## What is GPT-trainer? GPT-trainer is a platform for building, testing, and deploying business AI agents across text and voice channels. Teams can create agents with a no-code builder or API, supply business documents and web content as knowledge, and connect agents to communication channels and external systems. The platform is designed for customer-facing support and lead workflows as well as internal assistance, with tools for reviewing conversations and escalating interactions to people. ## What can GPT-trainer do? ### Text and voice deployment Deploy agents for web chat, email, SMS, social media, and phone calls. The available channels and integrations depend on the selected plan. ### Knowledge ingestion and retrieval Use web pages and files including PDF, PowerPoint, Word, Excel, and Markdown as training material. The platform describes its document pipeline as supporting retrieval-augmented generation. ### Multi-agent orchestration and actions An AI supervisor can route requests by intent to specialized agents. Function calls and MCP servers can let agents retrieve current information or perform tasks such as calendar booking. ### Conversation data and human escalation Collect structured information from conversations, configure escalation to human staff, and review session logs, transcripts, and alerts. ### Integrations and APIs Connect workflows with services such as Slack, Zapier, and Make, and use APIs and webhooks to exchange data with external systems. Some integrations vary by plan. ### Voice campaign controls For outbound calling, configure batch campaigns, rotating number sets, managed concurrency, analytics, and follow-up workflows that retain interaction context. ## Use Cases ### Customer support Handle recurring support questions across chat and other connected channels, with human escalation for cases that need staff attention. ### Lead qualification Use voice agents to ask qualification questions, capture structured responses, and route promising prospects to sales representatives. ### Education and training Build subject-specific assistants for students or employees to provide on-demand explanations, practice, and support alongside instructors. ### Internal HR and IT assistance Provide employees with an always-available conversational route to answers drawn from an organization's supplied knowledge. ### Document-based operations Extract or standardize information from business documents and pass structured conversation or document data into connected workflows. ## Frequently Asked Questions ### How can an agent be created? The platform offers a no-code builder and an API. The stated workflow is to build an agent, add training data, test and optimize its behavior, deploy it, then monitor conversations and escalations. ### What content can be used as agent knowledge? The site lists web pages, PDFs, PowerPoint, Word, Excel, Markdown, and material containing tables or images as supported training inputs. ### Can agents take actions or connect to business systems? Yes. The site describes function calling, MCP servers, APIs, webhooks, and workflow integrations, including actions such as calendar booking. Availability of some integrations depends on plan. ### Are human handoffs supported? Yes. Teams can configure call transfers and human escalation criteria, including working-hour settings for voice handoffs. ### What plan options are listed? The pricing page lists Self-Serve and Scale plans with published monthly prices, plus an Enterprise option with pricing available through sales. It also advertises a free start and a two-week Pro trial; verify current terms on the pricing page. ## Quick Facts - **Product category**: Business AI agent platform - **Agent types**: Text and voice - **Build options**: No-code builder and API - **Deployment channels**: Phone, web chat, email, SMS, and social media - **Plans**: Self-Serve, Scale, and Enterprise - **Website**: gpt-trainer.com