# Athelas Connect clinical notes, billing, and patient access workflows with AI tools for healthcare practices. - Findings24: - Website: - Pricing: Freemium - Categories: AI Health Assistant ## What is Athelas? Athelas is an AI healthcare platform for clinical documentation, billing, and practice operations. Its connected offerings include Ambient AI, RCM Managed Services, Air EHR, and Voice Agents. Clinicians can draft encounter notes, billing teams can work through claims and collections, and front-desk teams can handle scheduling and patient calls. Workflows are configured around the practice’s clinical systems and billing requirements. Air combines an EHR with ambient documentation and revenue-cycle tools, while RCM Managed Services supports billing operations from charge capture through collections. ## What can Athelas do? ### Ambient encounter notes Transcribe clinician-patient conversations and draft structured notes with ICD-10/CPT coding suggestions. Clinicians review, edit, and sign before uploading to the EHR. ### Managed billing cycle Manage charge capture, eligibility, claims submission, reconciliation, denial management, and patient collections through RCM Managed Services. ### Claims and appeals automation Apply practice- and payer-specific billing rules, validate eligibility and coding, retrieve remittances, and generate or submit appeals for supported payers. ### Patient payments Accept cards, cash, checks, ACH, and portal payments; configure payment plans, saved-card autodebit, and reminders by SMS, email, or mail. ### Air EHR workflows Combine clinical records with an AI assistant, an integrated scribe, documentation checks, a patient portal, and waitlist notifications. ### Voice Agents Book or change appointments, route calls, collect intake details, and send follow-up messages using configurable rules and staff escalation. ## Use Cases ### Complete visit documentation Generate a draft from the encounter, review the note and coding suggestions, then sign and sync it to the clinical record. ### Work a billing backlog Use claim-level views, denial tools, remittance retrieval, and bulk appeal workflows to organize revenue-cycle work. ### Handle patient access Use voice agents for scheduling and call routing, while Air’s portal supports appointments, forms, balances, and patient messages. ## Frequently Asked Questions ### How can a practice evaluate Athelas? Request a demonstration for the relevant offering, start an Air pilot, or try Ambient AI for free. Discuss implementation and EHR compatibility for the workflow your practice needs. ### Which EHRs do Voice Agents support? Voice Agents integrations include Epic, athenahealth, eClinicalWorks, Air, and MEDITECH. Match integration scope to the chosen workflow. ### Can staff control agent actions? Voice Agents allow teams to approve, override, or edit actions. Call-routing rules can escalate to staff or clinicians, while Ambient AI explicitly includes clinician review and sign-off. ## Quick Facts - **Users**: Healthcare practices and clinical, front-desk, and billing teams - **Offerings**: Ambient AI, RCM Managed Services, Air EHR, Voice Agents - **Evaluation**: Demo, Air pilot, and free Ambient AI evaluation