Call recording and analysis
Use RevComm Phone to capture business-call records and examine sales or customer-service conversations through account-based analysis and reports.
Review business calls and meetings through speech analytics, transcripts, and conversation reports.
RevComm provides business speech-analytics software for reviewing sales, customer-service calls, and meetings. Its U.S. service terms identify RevComm Phone and RevComm Meetings / RecPod as software for recording and analyzing business conversations. Teams use account-based reports to review interactions and share useful context. The Japanese product site markets the voice-analytics platform as MiiTel; product names, telephone connections, and contract options depend on the market.
Use RevComm Phone to capture business-call records and examine sales or customer-service conversations through account-based analysis and reports.
Convert recorded speech into text and use AI conversation analysis to review interactions rather than relying entirely on manual notes.
RevComm Meetings / RecPod supports reviewing recorded meeting conversations. Its U.S. terms describe integrations with Zoom, Google Meet, and Microsoft Teams.
Provide access to authorized employees through purchased subscriptions and manage the accounts used to review conversation data.
Examine recorded calls and analysis when discussing how a team handles prospects.
Use transcripts and reports when reviewing an interaction or handing information to a colleague.
Keep recorded discussions available for analysis and follow-up within the selected meeting service.
No. The U.S. services are offered to business entities and their authorized users rather than consumers for household use.
The selected business order sets fees, taxes, and the subscription term. Standard U.S. terms make fees non-refundable and renew each order for an equivalent period unless either party gives at least one month's notice. The applicable order takes precedence if its terms differ.
Customers must have the relevant third-party meeting accounts and comply with those platforms' terms. Meeting data may be shared between the integration and the platform.
The customer must obtain the rights and participant consents needed to record and process conversations, including any applicable biometric-data permissions. Customers own their data, while the U.S. terms grant RevComm processing and service-improvement rights. Applicable data-processing terms and the selected order also affect handling.
Данные о трафике приведены только для справки.
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