# Chat Data ИИ-агенты и чат-боты для поддержки, автоматизации и омниканального запуска - Findings24: - Сайт: - Цены: Freemium - Категории: AI Ассистент Кода, AI Чат-бот, ИИ-ассистент по продажам ## Что такое Chat Data? Chat Data is an AI agent and chatbot platform for customer support and related business workflows. It lets teams connect enterprise knowledge, custom models, and third-party tools to build agents that can answer questions, handle logged-in experiences, and escalate to humans when needed. The site presents the product as a way to go beyond a simple FAQ bot. Core capabilities include workflow automation, multi-channel deployment, interactive UI outputs, integrations with MCP apps and common business systems, and options for white-label or SSO-based access. ## Что умеет Chat Data? ### Workflow automation Build workflows with natural-language prompts and trigger them as AI actions, so the agent can do more than answer static questions. ### Broad integrations Connect to a large MCP ecosystem and common business tools, including Gmail, Google Drive, Notion, Slack, GitHub, Shopify, WooCommerce, Zendesk, and more. ### Interactive UI responses Let the agent return charts, cards, carousels, and other interactive elements instead of only plain text replies. ### Multi-channel delivery Support website chat, WhatsApp, Messenger, Instagram, Slack, Telegram, API access, and SSO-based experiences, depending on the setup and plan. ### Authenticated user experiences Use SDK-based logged-in user experiences, role-aware context, and white-label SSO access to personalize responses for authenticated users. ### Multimodal and voice support Handle multimodal and voice-based interactions, including images, files, audio, video, and real-time voice mode on supported plans. ## Варианты использования ### Customer support automation Create support agents that answer product questions, surface help content, and hand off to a human when the issue requires escalation. ### Logged-in product experiences Build account-aware assistants that recognize signed-in users, use profile or role context, and keep protected workflows inside the right access boundary. ### Internal knowledge and tool access Connect the chatbot to tools such as Slack, Notion, Google Drive, Zendesk, Shopify, or WooCommerce so it can pull context and act on business data. ### Multi-channel support operations Use live chat escalation, SMS notifications, and channel support across WhatsApp, Messenger, Instagram, and website chat to manage support conversations across surfaces. ### White-label and partner deployments Deploy branded or white-label agents under your own domain and company identity, including SSO access for agent settings and dashboards. ## Часто задаваемые вопросы ### Where can a Chat Data agent be deployed? Chat Data supports website chat and chatbot deployments, and the pricing page also lists channel and automation options such as WhatsApp, Messenger, Instagram, Slack, Telegram, and API access. The homepage also mentions SSO solutions and live chat escalation. ### Does Chat Data offer a free plan and paid tiers? Yes. The pricing page shows a free plan and paid plans, and it notes that annual billing includes two months free. The page also compares limits such as message credits, team members, and AI agents by plan. ### What kinds of workflows can Chat Data support? The product pages describe workflows such as natural-language-triggered AI actions, live chat escalation, logged-in user experiences, and integrations with tools like Gmail, Google Drive, Notion, Slack, Shopify, and Zendesk. ### Can a chatbot escalate to a human agent? The homepage states that Chat Data includes live chat handoff, while the pricing page lists live chat escalation on higher plans. This suggests human handoff is part of the platform, though exact routing details depend on the plan and configuration. ### Is Chat Data suitable for medical or regulated use cases? The homepage says Chat Data is HIPAA compliant, and the pricing page adds that Standard and above include a free HIPAA BAA for medical use cases. ## Краткие сведения - **Category**: AI Chat / Customer Support - **Website**: chat-data.com - **Primary use**: Build AI agents and chatbots for support and internal workflows - **Delivery channels**: Website chat, WhatsApp, Messenger, Instagram, Slack, Telegram, API - **Pricing**: Free plan plus paid tiers; annual billing includes two months free - **Notable capabilities**: Live chat escalation, MCP integrations, SSO, interactive UI responses