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Otter icon

Otter

Otter is an AI meeting agent that transcribes calls, creates searchable notes, and generates summaries and action items. It is designed for individuals, teams, and enterprises that want meeting knowledge they can search, share, and reuse.

Otter

What Otter does

Otter is an AI meeting agent and note-taking product that transcribes meetings, creates searchable notes, and surfaces summaries, insights, and action items. The site positions it as a conversational knowledge engine that can capture live meetings, imported audio and video files, and recordings from desktop or mobile workflows.

The product is built for individuals, teams, and enterprises that need meeting records they can search, share, and reuse. It supports meetings on Zoom, Microsoft Teams, and Google Meet, and it connects with common workplace tools so transcripts, notes, and follow-up items can flow into existing systems.

Core features

Real-time meeting transcription

Otter joins supported meetings and turns conversations into live transcripts, searchable notes, summaries, and action items, so teams can review what was said without manually writing notes.

AI chat across meetings

Otter AI Chat searches across meetings and connected apps to answer questions and help generate follow-ups, reports, and content from meeting knowledge.

Flexible capture on desktop, mobile, and web

The desktop app supports bot-free recording from Mac or Windows, while the mobile app and browser extension add capture options for meetings and other audio/video sources.

Integrations and workflow sync

Otter connects to tools such as Zoom, Google Meet, Microsoft Teams, Slack, Google Drive, Salesforce, HubSpot, Jira, Notion, Asana, Dropbox, and others to share notes and move work forward.

Shared organization and collaboration

Plans include team-oriented organization features such as Channels, shared notes, export options, search, and collaboration tools for editing and tagging speakers.

Enterprise administration and controls

Enterprise-oriented plans add controls such as SSO, SCIM, domain capture, custom integrations, API and webhooks, and security-focused capabilities described on the pricing page.

Common ways to use Otter

  • Sales calls and follow-up tracking

    Sales teams can record calls, capture next steps, and push meeting notes or insights into CRM systems such as Salesforce or HubSpot.

  • Team meetings and project coordination

    Managers and project teams can turn recurring meetings into shared notes, action items, and searchable records that are easy to revisit later.

  • Lectures and class discussions

    Students, instructors, and education teams can use Otter to transcribe lectures and discussions into searchable notes and summaries.

  • Interviews and recruiting workflows

    Recruiters can use the product to keep structured notes during interviews and review candidate conversations after the call.

  • Cross-tool knowledge sharing

    Teams that already rely on collaboration tools can sync transcripts and meeting artifacts into apps such as Slack, Google Drive, Notion, Jira, Asana, Dropbox, and Microsoft products.

Pros and Cons

Pros

  • Covers live transcription, summaries, action items, and searchable meeting notes in one product.
  • Supports multiple capture modes, including automatic meeting joining, desktop recording, mobile capture, and file import.
  • Connects with widely used meeting, storage, collaboration, and CRM tools.
  • Offers a free Basic plan plus paid plans for individuals, teams, and enterprises.
  • Includes enterprise-oriented controls such as SSO, SCIM, domain capture, API/webhooks, and custom integrations.

Cons

  • Some integrations and enterprise capabilities are only described on higher tiers or through sales contact, so the full feature set is not available on the free plan.
  • The source does not provide complete detail on every workflow, so some product areas are only partially documented on the site.

FAQ

What plans does Otter offer?

Otter offers a free Basic plan, a Pro plan for individuals and small teams, a Business plan for medium-sized teams, and an Enterprise option that uses a sales demo flow.

Which meeting platforms does Otter work with?

Otter can join Zoom, Microsoft Teams, and Google Meet meetings to generate live transcription, summaries, and action items. It also supports desktop and mobile capture, plus browser-based capture in some workflows.

Can Otter be used with AI assistants or chat workflows?

The source highlights Otter AI Chat, which can search across meetings and connected apps to answer questions and help create follow-ups, reports, and content. The pricing page also notes an MCP server for AI assistants.

What apps can Otter connect to?

Yes. The source lists integrations with tools such as Slack, Zoom, Google Drive, Salesforce, HubSpot, Jira, Notion, Asana, Dropbox, and Microsoft products, with some integrations available on certain plans or through sales contact.

Are all Otter features available on every plan?

Otter supports transcription, summaries, action items, and meeting notes in multiple capture modes. Some enterprise capabilities, such as custom integrations and advanced security controls, are only described for the Enterprise tier.

Quick Facts

Category
AI meeting notes and transcription
Primary use
Capture and organize meeting conversations
Supported meeting platforms
Zoom, Microsoft Teams, Google Meet
Capture methods
Desktop app, mobile app, browser-based capture, file import
Pricing model
Free Basic plan, paid Pro and Business plans, Enterprise sales contact
Source domain
otter.ai

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