# Treble Plataforma WhatsApp Business API para automatizar mensagens, transmissões e conversas com clientes, com fluxos de IA, transferência para atendentes e integrações com CRM. - Findings24: - Site: - Preços: Freemium - Categorias: Assistente de pesquisa com IA, Automação de fluxos de trabalho com IA ## O que é Treble? Treble is a WhatsApp Business API platform for companies that want to automate messaging, run broadcasts, and manage customer conversations from one place. The site describes it as a solution with AI chatbots, a drag-and-drop flow builder, live-agent handoff, and campaign tools for WhatsApp marketing. It is positioned for teams that need both automation and human support in WhatsApp. Treble says it can answer FAQs from a knowledge base, qualify leads, summarize conversations, and feed conversation data into CRM systems such as HubSpot and Salesforce, with API connections available for other tools. ## O que Treble pode fazer? ### Conversation builder and automation Build automated chat flows with a drag-and-drop builder, then route incoming messages through those flows without manual handling. ### Human handoff Transfer chats from automation to live agents when a conversation needs human attention. ### Campaign broadcasting Send targeted bulk messages by defining an audience, creating a broadcast, and distributing it to multiple contacts at once. ### FAQ automation with AI Upload a knowledge base so AI can answer repetitive questions and reduce repeated support work. ### Lead qualification Guide the bot to identify intent and qualify leads before passing them into your workflow. ### CRM data capture and sync Capture questions and customer intent in WhatsApp and push that context into CRM systems for follow-up and campaign planning. ## Casos de uso ### Customer support triage Automate incoming WhatsApp questions with a flow builder, then route conversations to a human agent only when needed. ### Marketing broadcasts Send targeted WhatsApp campaigns to segmented audiences and track how those broadcasts perform. ### Lead capture and qualification Qualify leads by prompting the bot to identify intent before handing conversations to sales or CRM workflows. ### CRM enrichment Turn WhatsApp chats into CRM inputs by capturing questions and customer intent for follow-up and segmentation. ### Agent productivity Use AI to answer repetitive FAQs, draft responses, and summarize prior conversations so agents spend less time on routine work. ## Perguntas frequentes ### What does Treble do? Treble is a WhatsApp Business API platform that lets companies automate and broadcast messages, create chatbots, show catalogs, handle live chat with multiple agents, and use WhatsApp in Click to WhatsApp campaigns. ### Is Treble an official WhatsApp Business partner? Yes. Treble says it is an official WhatsApp Business Solutions partner (BSP) and has been part of the program since 2019. ### What support does Treble offer? Treble says it provides real-time support in Spanish, Portuguese, and English from WhatsApp specialists. ### Which CRM systems does Treble integrate with? Treble integrates natively with HubSpot and Salesforce, and it can also connect to other CRMs and systems through its API. ### How does the AI in Treble work? Treble can use AI in automated workflows and in human-assisted interactions. The source describes it as handling full conversations, FAQ responses, lead qualification, message drafting, and conversation summaries. ## Informações rápidas - **Category**: WhatsApp automation / AI chat - **Platform**: WhatsApp Business API - **Primary users**: Companies and team-based WhatsApp operators - **Integrations**: HubSpot, Salesforce, and API connections - **Support languages**: Spanish, Portuguese, English - **Source domain**: treble.ai