# Tangent AI AI personalization tools for beauty brands, from skin and hair quizzes to shopper support. - Findings24: - Site: - Preços: Freemium - Categorias: Assistente de e-commerce com IA ## O que é Tangent AI? Tangent AI is a customer personalization platform for beauty brands, focused on skin and hair discovery across ecommerce and retail. It combines guided quizzes and selfie-based analysis to collect shoppers’ concerns, preferences and goals, then uses those inputs to present relevant product recommendations and routines. The platform also supports follow-up workflows: shopper profiles can inform CRM campaigns, customer-support teams can view prior quiz results, and progress tools let shoppers track skin or hair health. Tangent offers a Shopify app alongside solutions for customer acquisition, average order value, retail engagement and managed implementation. ## O que Tangent AI pode fazer? ### Guided skin and hair quizzes Question-based flows capture shoppers’ concerns, preferences and routine goals to support product discovery. ### Selfie-based analysis Selfie mapping analyzes facial characteristics and is presented as a way to personalize skin or hair recommendations. ### Personalized recommendations and routines Quiz responses are processed by AI models to select products suited to a shopper and can be used to build routines and bundles. ### Shopper profiles and CRM integrations Collected quiz information can be sent to CRM and marketing tools; listed integrations include Klaviyo, Yotpo and Meta Pixel. ### Customer-support dashboard Support teams can view shoppers’ previous quiz data, selfies and results to inform individualized advice and product suggestions. ### Health progress tracking In-store skin and hair health diary tools let shoppers track progress over time. ## Casos de uso ### Personalize ecommerce discovery Beauty storefronts can use a quiz to learn what a visitor is looking for and guide them toward relevant products before purchase. ### Build repeat-purchase routines Brands can assemble product routines or bundles around a shopper’s concerns and preferences, including routines intended for recurring monthly purchases. ### Improve support conversations Beauty support teams can consult quiz history and selfie results while answering product questions and recommending suitable items. ### Capture retail shopper preferences Retail experiences can use quiz flows and iPad-based engagement to collect shopper information and connect it with CRM systems. ### Segment follow-up campaigns Marketing teams can use quiz responses in CRM-based personalized remarketing and retargeting campaigns. ## Perguntas frequentes ### How does the Selfie Quiz work? Shoppers provide a selfie and answer questions about their preferences. Tangent says the selfie is used to assess facial characteristics, while the answers provide information about their needs. ### How are product recommendations selected? The shopper’s quiz answers are processed by Tangent’s AI models, which return a subset of products suited to those answers. ### Which integrations are listed? The pricing page names Klaviyo, Yotpo and Meta Pixel, and the customer-support solution describes an integration with Gorgias. ### Can support teams use quiz results? Yes. The Customer Support Plus dashboard displays shoppers’ past quiz data, selfies and results so teams can tailor advice and product recommendations. ### Is there a Shopify option? Tangent lists a free Shopify app called Tangent: Skin & Hair Analysis. ## Informações rápidas - **Category**: Beauty customer personalization and ecommerce tools - **Primary users**: Beauty brands and their ecommerce, marketing and customer-support teams - **Platform**: Shopify app, with online and retail experiences - **Input**: Shopper quiz responses and, in selfie flows, photos - **Listed integrations**: Klaviyo, Yotpo, Meta Pixel and Gorgias - **Product domain**: tangent.ai