# Sendbird Communication APIs for in-app chat, voice, video, and business messaging. - Findings24: - Site: - Categorias: Business Software, Developer Tools ## O que é Sendbird? Sendbird is a communications platform for adding customer and user interactions to web and mobile applications. Its APIs support in-app chat, voice and video calling, and business messaging, with pre-built UI components and tools for moderation, translation, analytics, and integrations. The platform is designed for teams building conversational experiences across customer journeys, support workflows, communities, and other product interactions. ## O que Sendbird pode fazer? ### In-app chat Add private 1-to-1 conversations, group channels, public channels, and large-scale supergroup conversations with messaging essentials such as typing indicators, read receipts, reactions, mentions, file sharing, and push notifications. ### Voice and video calling Add private and group voice or video calling to applications. Supported participant limits and SDK capabilities depend on the current Calls offering. ### Moderation tools Manage user reports, blocking, muting, profanity filtering, moderation rules, dashboards, logs, keyword detection, and AI-based image moderation workflows. ### Translation and messaging workflows Provide automatic, on-demand, and push-message translation, along with message threading, search, announcements, pinned messages, scheduled messages, polls, and offline messaging. ### Analytics and data access Monitor chat adoption and analyze channel, message, and user activity through analytics features, message retrieval, data export, and event webhooks. ### Pre-built UI and extensibility Use UIKit components to create messaging interfaces, and extend conversations with structured messages, chatbots, custom metadata, and post-event webhooks. ## Casos de uso ### Customer support chat Embed direct and group messaging in a web or mobile product so customers can communicate with support teams, while moderation and ticketing tools help manage conversations. ### Community and social experiences Create public or private channels for communities, including large public conversations, member reactions, mentions, announcements, polls, and moderation controls. ### Real-time calling Add voice or video communication to applications with incoming-call notifications, multi-device support, call history, auto-reconnect, and optional cloud or on-device recording. ### Multilingual communication Support users who prefer different languages with automatic message translation, on-demand translation, and translated push notifications. ### Conversational product features Build chatbots and interactive message experiences for customer assistance, product recommendations, offers, and other workflows using structured messages and custom data. ## Perguntas frequentes ### What can Sendbird be used to build? Sendbird can add in-app chat, voice calls, video calls, and business messaging to web and mobile applications. Its feature set also supports customer support, communities, and conversational product workflows. ### Which platforms and SDKs are supported for calling? The Calls offering lists SDK support for iOS, Android, and JavaScript. It also includes mobile push notifications, multi-device support, and automatic reconnection after interrupted calls. ### Does Sendbird include moderation features? Yes. Listed moderation capabilities include user reporting, blocking, muting, profanity filtering, moderation rules, dashboards, logs, keyword detection, AI image moderation, and Hive moderation. ### Is there a free way to try Sendbird? The pricing pages list free trials for chat and calls. Chat also has a free trial plan, while paid chat plans and enterprise options are available. ## Informações rápidas - **Category**: Communication API - **Core products**: Chat, voice and video calls, and business messaging - **Platforms**: Web and mobile applications - **Calling SDKs**: iOS, Android, and JavaScript - **Trial availability**: Free trials are listed for chat and calls - **Source domain**: sendbird.com