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Sendbird

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Communication APIs for in-app chat, voice, video, and business messaging.

O que é Sendbird?

Sendbird is a communications platform for adding customer and user interactions to web and mobile applications. Its APIs support in-app chat, voice and video calling, and business messaging, with pre-built UI components and tools for moderation, translation, analytics, and integrations. The platform is designed for teams building conversational experiences across customer journeys, support workflows, communities, and other product interactions.

O que Sendbird pode fazer?

In-app chat

Add private 1-to-1 conversations, group channels, public channels, and large-scale supergroup conversations with messaging essentials such as typing indicators, read receipts, reactions, mentions, file sharing, and push notifications.

Voice and video calling

Add private and group voice or video calling to applications. Supported participant limits and SDK capabilities depend on the current Calls offering.

Moderation tools

Manage user reports, blocking, muting, profanity filtering, moderation rules, dashboards, logs, keyword detection, and AI-based image moderation workflows.

Translation and messaging workflows

Provide automatic, on-demand, and push-message translation, along with message threading, search, announcements, pinned messages, scheduled messages, polls, and offline messaging.

Analytics and data access

Monitor chat adoption and analyze channel, message, and user activity through analytics features, message retrieval, data export, and event webhooks.

Pre-built UI and extensibility

Use UIKit components to create messaging interfaces, and extend conversations with structured messages, chatbots, custom metadata, and post-event webhooks.

Casos de uso

“Customer support chat”

Embed direct and group messaging in a web or mobile product so customers can communicate with support teams, while moderation and ticketing tools help manage conversations.

“Community and social experiences”

Create public or private channels for communities, including large public conversations, member reactions, mentions, announcements, polls, and moderation controls.

“Real-time calling”

Add voice or video communication to applications with incoming-call notifications, multi-device support, call history, auto-reconnect, and optional cloud or on-device recording.

“Multilingual communication”

Support users who prefer different languages with automatic message translation, on-demand translation, and translated push notifications.

“Conversational product features”

Build chatbots and interactive message experiences for customer assistance, product recommendations, offers, and other workflows using structured messages and custom data.

Perguntas frequentes

What can Sendbird be used to build?

Sendbird can add in-app chat, voice calls, video calls, and business messaging to web and mobile applications. Its feature set also supports customer support, communities, and conversational product workflows.

Which platforms and SDKs are supported for calling?

The Calls offering lists SDK support for iOS, Android, and JavaScript. It also includes mobile push notifications, multi-device support, and automatic reconnection after interrupted calls.

Does Sendbird include moderation features?

Yes. Listed moderation capabilities include user reporting, blocking, muting, profanity filtering, moderation rules, dashboards, logs, keyword detection, AI image moderation, and Hive moderation.

Is there a free way to try Sendbird?

The pricing pages list free trials for chat and calls. Chat also has a free trial plan, while paid chat plans and enterprise options are available.

Informações rápidas

Category
Communication API
Core products
Chat, voice and video calls, and business messaging
Platforms
Web and mobile applications
Calling SDKs
iOS, Android, and JavaScript
Trial availability
Free trials are listed for chat and calls
Source domain
sendbird.com

Análise de tráfego de Sendbird

Os dados de tráfego são apenas para referência.

Classificação do domínio
76

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