Interview guide design
Generate guides from research goals or bring your own. Combine qualitative and quantitative questions, specify probing guidelines, and configure skipping logic.
AI-moderated interviews and research analysis for customer insights and UX teams.
Outset is an AI-moderated research platform for UX researchers, market researchers, and customer insights teams. It combines interview design, participant recruitment, data collection, analysis, and reporting in one workflow. Teams can run hundreds of interviews concurrently, using adaptive follow-up questions to explore the reasons behind participants’ responses.
The platform supports research with human participants and simulated research through digital twins grounded in real human data. Researchers can use it for discovery and evaluation, from understanding customer motivations to assessing product concepts and user experiences.
Generate guides from research goals or bring your own. Combine qualitative and quantitative questions, specify probing guidelines, and configure skipping logic.
Collect text, voice, video, and voice-to-voice responses. Customize the AI moderator’s research style and use dynamic probing based on audio and visual cues.
Recruit through Outset or use existing panels and customer lists. Configure screeners and quotas, and distribute shareable interview links.
Extract themes, summaries, quotes, and automatically tagged transcripts. Chat with study data, create highlight reels and reports, and export CSV, PowerPoint, PDF, or video.
Conduct long-form interviews or chat with digital twins of specific audiences. Outset describes these twins as grounded in real humans, with confidence scores and traceability to source data.
Use Outset’s MCP to launch studies, analyze results, or chat with digital twins from other tools where your team works.
Investigate customer motivations and behavior to identify promising segments, explore new markets, and develop customer personas.
Gather feedback on product ideas before development or evaluate creative components to understand audience preferences.
Investigate usability issues and design problems across participants to inform changes to a product experience.
Explore how customers interpret a brand and what associations influence their perceptions.
Evaluate non-deterministic, AI-generated user experiences to understand how users respond to variable outputs.
Outset offers custom subscriptions based on research team needs, research requirements, and support needs. Feature access varies by plan and add-ons; enterprise pricing is available.
Teams can run studies themselves or use additional support for project setup, guide programming, recruitment, and data collection. Outset also offers onboarding through its Customer Success team.
Yes. Outset supports uploading researcher-led interviews for analysis.
Outset lists SOC 2 Type II certification, GDPR and HIPAA compliance, encryption at rest, TLS 1.3 for transmission, SSO, and data-segregated workspaces. It states that models are never trained on customer data.
Os dados de tráfego são apenas para referência.
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