# Keybe

Suite de vendas e comunicação com clientes baseada em IA, com conversas omnicanal, captação de leads, automação e relatórios.

- Findings24: <https://findings24.com/pt/tools/keybe>
- Site: <https://keybe.ai>
- Categorias: Chatbot IA, Assistente de vendas com IA

## O que é Keybe?

Keybe is a sales and customer communication suite built around AI-assisted chat, lead capture, automation, and reporting. The site presents SmartChat as the central product, with related modules for CDP, Funnels, metrics, flows, outbound messaging, and catalogs.

Its main job is to help teams manage conversations across channels, identify sales opportunities in those conversations, and route useful data into the rest of the sales workflow. The homepage and product pages position it for businesses that want to centralize customer interactions and support both sales and service operations.

## O que Keybe pode fazer?

### Omnichannel inbox

Bring conversations from WhatsApp, Facebook Messenger, Instagram DM, and Web Chat into one workspace so teams can respond without switching tools.

### Multi-agent handling

Let multiple agents work on the same conversation stream while keeping activity organized and visible to the team.

### Conversation organization

Sort conversations into spaces, apply filters by channel, agent, or status, and keep work separated by team, project, zone, or campaign.

### AI-assisted data capture

Detect emails, phone numbers, sales opportunities, identity data, and demographic data, then feed that information into CRM, CDP, Contacts, and Funnels.

### Metrics and traceability

Track response times, team activity, conversation history, and satisfaction surveys to support service and sales decisions.

### Automation and campaign tools

Run automated follow-up and outreach workflows with Flows, Outbound, reminders, autoassign, team chat, and bulk messaging across WhatsApp, Email, and SMS.

## Casos de uso

### Centralizing customer conversations

Use SmartChat to bring chat activity from social and web channels into one queue, then let multiple agents answer without losing context.

### Capturing and qualifying leads

Use the AI detection and CRM/CDP handoff to capture emails, phone numbers, and sales opportunities from active conversations.

### Organizing team operations

Use spaces, filters, reminders, team chat, and autoassign to keep sales or support work segmented by campaign, team, or status.

### Automating follow-up and outreach

Use Outbound, Flows, and the broader suite to automate follow-up, send campaigns, and connect conversation data to downstream sales activity.

### Connecting existing systems

Use the integrations listed on the site to connect Keybe with commerce, CRM, and spreadsheet workflows already in place.

## Perguntas frequentes

### What does Keybe include?

Keybe offers a sales suite centered on SmartChat, CDP, Funnels, KB: Metrics, KB: Flows, Outbound, and Catalog. The site positions SmartChat as the product for centralizing conversations, while the broader suite covers lead capture, analytics, automation, campaigns, and shopping experiences.

### Which channels and integrations are shown on the site?

SmartChat combines conversations from WhatsApp, Facebook Messenger, Instagram DM, and Web Chat in one place. The integrations page also lists VTEX, Google Sheets, Wasi, RD Station, WooCommerce, Shopify, and HubSpot as connected systems.

### Who is Keybe for?

The site says SmartChat is designed for businesses of different sizes, from small businesses to multinationals, and that Keybe has been used across multiple sectors. The homepage also highlights automotive, sales, and customer service scenarios.

### How can I confirm a plan for my team?

Use the official SmartChat page to contact Keybe on WhatsApp. Describe your channels and team needs, and confirm the included modules, usage limits and costs before signing up.

### What should buyers verify before adopting Keybe?

Confirm which messaging channels and CRM or CDP data need to be connected, how conversations will be assigned to agents, and which permissions and reporting your team needs. Agree the setup scope and schedule with Keybe.

## Informações rápidas

- **Category**: AI sales suite
- **Primary module**: SmartChat
- **Channels shown**: WhatsApp, Facebook Messenger, Instagram DM, Web Chat
- **Integrations shown**: VTEX, Google Sheets, Wasi, RD Station, WooCommerce, Shopify, HubSpot
- **Source domain**: keybe.ai
- **Plan enquiries**: Contact Keybe through the official WhatsApp link