# Droxy Agentes de IA para gerenciar conversas com clientes em todos os canais - Findings24: - Site: - Preços: Freemium - Categorias: Geração de Leads IA, Chatbot IA, Assistente de vendas com IA ## O que é Droxy? Droxy is an AI agent platform for customer-facing communication across multiple channels. The site positions it as an “AI-powered employee” that can manage website chats, messages, calls, and comment replies so businesses can respond more consistently and avoid missed opportunities. The product is designed to turn customer interactions into revenue by combining knowledge-based answers, lead collection, human handoff, and deployment options for different channels. The pricing page shows tiered paid plans, while the agency page highlights white-labeled agents for agencies that want to build and resell custom AI agents under their own brand. ## O que Droxy pode fazer? ### Multi-channel customer agents Build AI agents for websites, messaging, phone, and comment-based interactions so one system can handle customer conversations across channels. ### Knowledge-based responses Train agents on website and company knowledge, with Google Drive listed as a knowledge source and automatic knowledge sync in the pricing comparison. ### Lead and workflow tools Collect leads, schedule appointments, transfer calls, hand off to humans, and send follow-ups from the same platform. ### Brand and tone customization Customize agent appearance, tone, and style so responses better match a business’s brand voice and communication preferences. ### Conversation analytics View and export conversations, review AI conversation analysis, and extract contact data to track how agents are performing. ### Deployment and automation Deploy agents on a website, client channels, or a share link, and use API and automation options such as Zapier and custom API requests. ## Casos de uso ### Website support and lead capture Answer common questions from site visitors using an agent trained on website and company knowledge, then route qualified leads into the next step. ### Home services intake Handle incoming service requests, appointment scheduling, and urgent questions when staff are busy or unavailable. ### Health practice front desk support Support patient scheduling, rescheduling, and routine questions about services, hours, or policies while reducing front-desk workload. ### Agency client delivery Create, customize, and deploy white-labeled agents for clients, then monitor and optimize them from a single platform. ### Cross-channel customer communication Use messaging, phone, and comment-based interactions to centralize customer communication and reduce missed opportunities. ## Perguntas frequentes ### What does Droxy do? Droxy provides AI agents that can handle customer questions, messages, and calls across channels, with options for website, messaging, phone, and social/comment interactions. The pricing page also shows that agents can be deployed to any channel. ### Does Droxy have paid plans? The pricing page lists Basic, Advanced, and Enterprise plans. Basic starts at $16 per month, Advanced at $80 per month, and Enterprise at $240 per month. ### What channels and integrations does Droxy support? The site shows support for website integration, Discord, Messenger, Instagram, WhatsApp, phone calls, and comment replies coming soon. It also mentions Zapier, the Droxy API, and bring-your-own API key options in the pricing comparison. ### How do you add knowledge to an agent? The home page says agents can be trained on website and company knowledge, and the pricing page includes Google Drive as a knowledge source along with automatic knowledge sync. ### Is Droxy aimed at self-serve teams or agencies? The available pages do not provide a full setup walkthrough, but the home page says you can launch and monitor an agent in minutes, and the agency page describes creating, customizing, sharing, and deploying agents on client channels. ## Informações rápidas - **Category**: AI agent platform - **Primary use**: Customer-facing automation across channels - **Pricing**: Paid plans start at $16/month - **Website**: droxy.ai - **Agency use**: White-labeled agents for client work - **Notable workflows**: Website chat, messaging, phone, lead collection, human handoff