# ChatBot Plataforma de chatbot com IA para sites, vendas e suporte ao cliente - Findings24: - Site: - Preços: Freemium - Categorias: Chatbot IA ## O que é ChatBot? ChatBot is an AI chatbot platform for websites and customer support teams. It is designed to answer common questions, recommend products, and help close sales while running around the clock. The product can be trained on a website and other business knowledge sources, then deployed in minutes. The site also positions it as a platform for multichannel communication, AI-generated replies, workflow automation, and human handoff when a conversation needs a person. ## O que ChatBot pode fazer? ### Knowledge-based AI replies Train the AI Agent on a website and other knowledge sources so it can answer customer questions with context from your business content. ### Sales-oriented conversations Use the chatbot to recommend products, surface offers, and help shoppers move toward checkout in real time. ### Multichannel communication Handle chats on the website, Messenger, SMS, and other channels from one AI experience. ### Human takeover Let the AI Agent work on its own or hand conversations to a human agent whenever a case needs review or escalation. ### Support workflow tools Manage replies, ticketing, workflow automation, canned responses, and chat summaries from a single platform. ### Integrations and automations Use built-in tools and plug-in integrations to extend the chatbot with additional business workflows. ## Casos de uso ### 24/7 customer support Answer order, return, and account questions automatically so customers get help any time of day without waiting for a support agent. ### Ecommerce sales assistance Recommend products, surface offers, and guide shoppers toward checkout when they hesitate on a product page or in chat. ### Agent workload reduction Let the AI handle repetitive questions while agents focus on complex or high-value conversations that need judgment or follow-up. ### Multichannel messaging Use one chatbot across website, Messenger, SMS, and other channels to keep customer conversations consistent wherever they start. ### Knowledge-driven responses Build a knowledge base from website content, help center articles, product docs, URLs, or PDFs so responses stay tied to approved information. ## Perguntas frequentes ### Does ChatBot offer a free trial? Yes. The site says ChatBot includes a free 14-day trial with no credit card required. ### What pricing options are available? The pricing page shows plans for small teams, scaling teams, and an Enterprise option with custom pricing and sales contact. ### What does ChatBot do for a business? The site says ChatBot can answer questions, recommend products, close sales, and hand conversations over to a human when needed. ### What can ChatBot be trained on? ChatBot can learn from website content, help center material, product docs, internal docs, URLs, and PDFs, then use that knowledge in conversations. ### Can teams use ChatBot across different languages and workflows? The pricing page says ChatBot supports multilingual responses in 48 languages and lets teams manage conversations, ticketing, and workflow automation in one place. ## Informações rápidas - **Category**: AI chatbot software - **Primary use**: Customer support, product guidance, and sales conversations - **Deployment**: Website chatbot with multichannel support - **Trial**: Free 14-day trial, no credit card required - **Pricing**: Paid plans start at $19 per user/month billed yearly - **Source domain**: chatbot.com