# Bird

A communications platform for developers to send, automate, and track customer messages across channels.

- Findings24: <https://findings24.com/pt/tools/bird>
- Site: <https://bird.com>
- Preços: Freemium
- Categorias: Business Software, Developer Tools

## O que é Bird?

Bird is a communications platform for developers building customer messaging and calling into applications. It provides APIs for email, SMS, WhatsApp, Apple Messages, and voice, alongside tools for managing customer data, automating workflows, and monitoring delivery. Developers can work through REST APIs, SDKs, CLI, or MCP, while teams can organize access across workspaces and review operational activity.

## O que Bird pode fazer?

### Messaging and voice APIs

Send and receive email, SMS, WhatsApp, and Apple Messages, and connect inbound or outbound voice calls through Bird APIs.

### Developer tools and agent access

Use REST, SDKs for Node.js, Python, Go, and PHP, a CLI, and MCP. Developer tools are included; underlying API usage is billed separately.

### Workflow automation

Connect application events to messaging actions in visual workflows. Automation is billed per workflow invocation, separately from message charges.

### Delivery testing and diagnostics

Test delivery events in a sandbox, inspect actionable errors and receiving-server responses, and retry requests using the same key and body to retrieve the original response.

### Delivery event handling

Verify webhook signatures with an SDK and act on events such as email bounces.

### Workspace access and audit logs

Separate production and sandbox workspaces, control API-key permissions, and review organization changes in audit logs.

## Casos de uso

### Transactional notifications

Send account, order, and service updates from an application over a suitable messaging channel, then monitor delivery outcomes.

### Customer support conversations

Use connected email threads or shared inbox software to manage replies, while keeping channel message charges separate from inbox software pricing.

### Event-driven customer journeys

Trigger channel messages from application events using visual workflows, and personalize content with contact fields and template variables.

### Verification and contact checks

Use verification flows that send a code over a selected channel, or request phone and email lookup answers before a message is sent.

### Mobile connectivity offerings

Integrate eSIM data packages into a product, selecting offers by destination, allowance, and validity, with optional scheduled renewals on eligible eSIMs.

## Perguntas frequentes

### How are Bird products billed?

Bird uses product-specific pricing, including free tiers, usage rates, subscriptions, or custom agreements. Charges draw from a shared Bird balance; a balance top-up is not itself a subscription. Taxes and carrier or provider fees may also apply.

### Which developer interfaces are available?

The site lists REST, CLI, MCP, and SDKs for Node.js, Python, Go, and PHP. Developer tools are included, while underlying API usage is billed separately.

### Can I test delivery without contacting a real recipient?

The sandbox supports triggering real delivery events without sending to a real inbox. The site also describes inspecting errors and handling delivery events through signed webhooks.

### Is RCS available to all customers?

RCS is in private beta, with access limited. Contact Sales to discuss availability, destinations, message types, and pricing.

### How does eSIM renewal work?

Eligible eSIM offers can schedule further package purchases funded from the organization wallet. Renewal cadence, package allowance, activation, and expiry terms are shown with the offer; top-ups are separate purchases.

## Informações rápidas

- **Category**: Developer communications platform
- **Channels**: Email, SMS, WhatsApp, Apple Messages, voice, and verification
- **Developer interfaces**: REST, CLI, MCP, and SDKs for Node.js, Python, Go, and PHP
- **Billing model**: Product-specific pricing; usage and plans draw from a shared Bird balance
- **Additional products**: Lookup, Mailbox, eSIM, Realtime, automations, and developer tools
- **Website**: bird.com