Billabex

O que é Billabex?

Billabex is debt collection software with an AI agent that manages overdue invoice conversations through to payment. It sends personalised reminders, interprets customer replies and follows up on payment commitments. Businesses choose which clients to assign to the agent, while their teams retain control over sensitive decisions such as payment plans and disputes.

O que Billabex pode fazer?

Account-level conversations

The agent handles customer replies and combines several invoices for the same customer into one conversation about the outstanding account balance.

Payment commitment tracking

Records promised payment dates and adjusts subsequent reminders. A promise remains distinct from a confirmed payment.

Payment plans and dispute handling

Prepares proposed instalment plans for team approval and follows the agreed schedule. Disputes become tasks for the team, with conflicting follow-ups paused.

Configurable follow-up rules

Set the agent’s tone and reminder timing, including rules to avoid weekends. Teams can pause follow-ups, take over cases and review the complete conversation history.

Invoice imports and integrations

Retrieves amounts, due dates and contacts from connected invoicing software or forwarded invoice emails. The website lists 69 integrations, including Pennylane, Qonto, Sage, Odoo and Stripe, plus an API and custom connectors.

Casos de uso

“Collections for independent professionals”

Professionals with a growing list of overdue clients can delegate routine chasing while continuing their primary work. The Starter plan accommodates up to 40 active clients.

“Daily receivables work for SMEs”

Finance teams managing frequent customer exchanges can review selected accounts before activation and route cases requiring a decision to the appropriate team member.

“Selective rollout across a larger portfolio”

Businesses can begin with a few reviewed accounts, exclude sensitive customers and expand the portfolio entrusted to the agent as their collection process develops.

Perguntas frequentes

How is the subscription priced?

Pricing is provided by custom quote based on active client volume and support needs. Pro allows up to 100 active clients, Business up to 250, and Enterprise has no active client limit.

What counts as an active client?

A debtor who receives at least one email from the agent during the billing period. Multiple emails to the same debtor still count as one active client. Importing a client without sending a follow-up does not count.

Are there commissions or additional usage charges?

Billabex takes no commission on collected amounts. Email follow-ups are included; text messages, letters and contact-detail searches use credits purchased separately.

Is there a fixed-term commitment?

No. Subscriptions can be adjusted or cancelled at any time.

How do teams get started?

Connect invoicing software or forward invoices by email, review customer balances and contact details, then set the agent’s tone and rules before activating follow-ups. Billabex also offers a 30-minute demonstration.

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