Use business knowledge in AI replies
Give Studio approved documents, FAQs, policies or catalog information and define response instructions. Integrations can supply business data or actions within the authorized rules.
Adereso AI
Paid
Centralize customer chats, configure AI agents from business knowledge and hand complex cases to people. Adereso AI combines Studio automation, the Desk inbox and WhatsApp campaigns with usage-based plans.
O que é Adereso AI?
Adereso AI is a conversational sales and support platform combining AI agents with human teams. Studio configures agents and conversation flows, Desk organizes connected-channel tickets, and Engage handles proactive WhatsApp messages. A human can continue an escalated conversation with its available history.
The setup defines approved knowledge sources, connected systems, agent instructions and handoff rules. Data access and actions are limited to each integration’s configured permissions and business rules.
O que Adereso AI pode fazer?
Manage conversations with people and AI
Desk brings WhatsApp, Instagram, email and webchat into a shared inbox. Route tickets by team, availability or workload, and transfer AI cases to a person with context.
Run proactive WhatsApp conversations
Use Engage for proactive WhatsApp follow-ups, shipping notifications and abandoned-cart recovery. Confirm the selected package and campaign-usage charges with Adereso.
Review service operations
Monitor ticket volume, response and handling times, team workload and progress against configured service-time targets in Desk.
Casos de uso
“Answer purchase questions”
Use approved product and policy information to respond to shoppers, then route inquiries requiring a person to the relevant sales team.
“Continue post-purchase support”
Bring a customer’s conversation history into the ticket so an assigned support person can continue without starting the exchange again.
“Follow up through WhatsApp”
Send configured campaign messages for order notifications or cart recovery, with replies continuing through Studio or a Desk handoff.
Perguntas frequentes
What determines the total cost?
The homepage states that pricing is per conversation rather than per user, so adding human agents does not add a per-seat fee. Confirm the contracted modules, conversation allowances, implementation and any channel or campaign charges in the commercial proposal.
Does a displayed monthly price mean monthly billing?
A monthly reference price does not by itself establish the payment schedule. Confirm billing frequency, implementation scope and channel or integration charges in the commercial proposal.
How do the available solutions differ?
Studio configures AI agents, Desk centralizes customer conversations and human handoffs, and Engage supports proactive WhatsApp messages. Choose the required components and confirm their included features with Adereso.
What can an AI agent access?
Agents use company-approved knowledge such as documents, FAQs, policies, catalogs and Google Drive content. HubSpot, Salesforce and Shopify connections can support data lookup or actions only within each integration’s configured data, permissions and rules.
What is needed to get started?
Connect at least one channel with administrative permissions, then configure users, departments, business hours and assignment rules. AI sources and system access are validated, followed by controlled tests. Implementation timing depends on the agreed channels, integrations and use cases.
Informações rápidas
- Core components
- Studio agents, Desk shared inbox and Engage campaigns
- Customer channels
- Connected WhatsApp, Instagram, email and webchat
- Human support
- Rule-based routing and conversation-history handoff
- Pricing basis
- Per-conversation pricing; confirm modules and additional usage in the quote
Análise de tráfego de Adereso AI
Os dados de tráfego são apenas para referência.
- Classificação do domínio
- 49
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