Riff

Riff is an enterprise agent-building platform for ERP teams using Infor, SAP, Oracle, and Microsoft systems to automate repetitive work without replacing the ERP.

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Riff

Overview

Riff is an enterprise agent-building platform for teams running ERP-backed operations. The site positions it for organizations using Infor, SAP, Oracle, or Microsoft ERPs and presents it as a way to automate operational work without replacing the systems already in place.

Its agents are designed to take on specific jobs across procurement, logistics, planning, and order fulfillment. Examples in the catalogue include invoice matching, order confirmation chasing, goods receipt monitoring, supplier data collection, freight booking, and handling purchase requests through Teams or email. The product emphasizes keeping the ERP as the system of record while agents handle the repetitive work around it.

The public messaging also stresses guided delivery and skills transfer. Contact and customer-story pages describe a path from business problem to production software, with experts helping teams get AI agents into production and build internal capability over time.

Core capabilities

Task-specific agent catalogue

The catalogue includes purpose-built agents for procurement, logistics, planning, and order fulfillment, each designed to run one operational job end to end.

Operational follow-through

Agents can chase suppliers, validate responses, compare records, and escalate exceptions when human judgment is needed.

Document and message handling

Several agents read and extract data from inboxes, email, EDI, invoices, and purchase documents before updating ERP records.

Controlled negotiation workflows

Some agents negotiate within delegated procurement authority, such as handling supplier price changes or reduction requests.

ERP-centered deployment

The product supports work on top of existing ERP environments and is positioned for teams using Infor, SAP, Oracle, or Microsoft ERPs.

Collaborative improvement model

The site emphasizes teams improving agents over time so capability compounds inside the company rather than staying in a vendor black box.

Common use cases

Order confirmation management
Use an order confirmation agent to chase suppliers for overdue confirmations, validate proposed changes, and surface downstream impact before plans are disrupted.
Overcharge recovery
Use invoice and freight overcharge agents to compare charges against contracts or rate cards, open disputes, and work them until the credit note is received.
Delivery monitoring and escalation
Use a goods receipt or order fulfillment agent to monitor delivery status, chase late shipments, and keep customers or internal stakeholders updated.
Purchase request handling
Use a procurement or indirect purchasing agent to gather request details, check spend policy or buying history, and move requests through a defined approval path.
Supplier data maintenance
Use a supplier data agent to request, validate, and update supplier information so compliance and procurement records stay current.

Pros and Cons

Pros

Built around existing ERP environments rather than requiring a system replacement.
Offers a catalogue of concrete operational agents with clearly described jobs.
Supports end-to-end workflows that include chasing, validation, escalation, and ERP updates.
Appears suitable for teams that want to build internal capability, not just outsource automation.

Cons

The available source material does not provide a full technical integration list or connector inventory.
Pricing, packaging, and trial details are not public in the source pages reviewed.
The catalogue is specific to ERP operations, so it appears narrower than a general-purpose automation platform.

FAQ

What kind of teams is Riff for?

Riff is presented as an enterprise agent-building platform for teams running Infor, SAP, Oracle, and Microsoft ERP systems. The source material does not spell out a full onboarding sequence, but it does say the company offers guided help and a path to production.

How do teams work with the agents?

The site shows a contact flow for getting AI agents into production and references guided support from experts. It also says teams work alongside the agents, improve them, and build their own, which suggests a collaborative setup rather than a fully closed system.

What kinds of work can the agents handle?

The agent catalogue shows agents that run specific operational jobs such as invoice matching, order confirmation, goods receipt, procurement intake, freight booking, and supplier data collection. The exact output depends on the chosen agent and the ERP workflow it supports.

Does Riff replace the ERP?

The site indicates the platform is built around existing ERP systems and says it does not require system replacements or large IT projects. The specific technical integration methods are not fully detailed in the available source material.

Is pricing public?

The product is described as being used with enterprise teams and includes a contact form that asks for company size and ERP system. The source does not provide pricing, packaging, or self-serve trial details.

Quick Facts

Category: Enterprise AI agents
Primary users: Teams running ERP operations
Supported ERP environments: Infor, SAP, Oracle, and Microsoft ERPs
Typical workflow: Agents handle specific operational tasks around ERP processes
Source domain: databutton.com
Pricing: Not listed on the reviewed pages