# Ply A no-code platform for adding customer portals and custom features to team apps. - Findings24: - Website: - Pricing: Freemium - Categories: AI App Builder, AI Workflow Automation, Business Software ## What is Ply? Ply is a no-code platform for building software features on top of existing apps. It serves two main purposes: creating customer-facing portals and adding custom tools inside the team apps you already use. Operations teams can connect business data, conditional processes, and AI to these interfaces. Customers can complete guided workflows, while employees can run contextual playbooks without moving their work into a separate application. ## What can Ply do? ### Context-aware app interfaces Add custom buttons and interfaces to apps such as Gmail, Zendesk, HubSpot, Intercom, Airtable, and Salesforce. When a user clicks an added button, Ply automatically retrieves data about the current item. ### Interactive customer portals Build multipage portals with conditional logic, email notifications, and more than 20 interface blocks. Embed them in websites and apps, with mini-apps for services including Calendly, HubSpot, and Stripe. ### Connected data and business logic Combine integrations, table processing, data helpers, and advanced logic to build workflows. Webhooks, API calls, and custom code are available on selected plans. ### AI in existing workflows Incorporate AI into contextual team workflows and customer experiences, including portals that use AI in real time. An AI code assistant is available on selected plans. ### Team deployment and access Remotely deploy features into team apps, match users across applications, and run steps using each user's credentials. Selected plans add synced groups, creator-space permissions, and reusable subflows. ### Security controls Ply describes its platform as serverless and end-to-end encrypted, with volatile data handling to reduce exposure. It reports SOC 2 Type II compliance, regular penetration testing, and role- and space-based access controls. ## Use Cases ### Lead intake and routing Create a customer-facing intake flow that routes leads according to submitted information and connected data, supporting a structured handoff to sales. ### Customer self-service and onboarding Guide customers through a sequence of questions and actions, returning answers or next steps through a portal embedded in an existing website or app. ### Support playbooks inside Zendesk Give support staff contextual buttons and interfaces that apply business logic to the item they are handling, making internal procedures available where support work happens. ### Booking and checkout flows Combine portal interfaces with Calendly or Stripe mini-apps so customers can schedule appointments or complete checkout within a guided process. ## Frequently Asked Questions ### Does Ply require coding? Core features can be built without coding. For workflows needing additional flexibility, selected plans include custom code, API capabilities, and an AI code assistant. ### What does the free customer plan include? It includes unlimited portals and steps, three editors, and unlimited tasks for portals with up to five steps. Longer portals share an allowance of 250 tasks per month. ### How are customer and team plans priced? They have separate pricing. Customer plans list Launch at $25, Engage at $49, Grow at $79, and Optimize at $239 per month. Team Plus lists $5 per standard member and $7 per premium member per month; Business lists $8 and $10 respectively. Both pricing pages offer monthly and annual billing options. ### What are the free team plan limits? The free team plan includes unlimited features, a shared pool of 400 team-feature tasks per month, 500 automation tasks, and up to three members per type. Task logs and utilization analytics cover 30 days. ### Can portals use a custom domain? Yes. Publishing and email domains are offered as add-ons. Each costs $20 per month when paid annually or $25 with monthly billing. The combined package costs $30 per month annually or $37 monthly. ## Quick Facts - **Product category**: No-code workflow and interface builder - **Primary users**: Operations teams building customer and employee workflows - **Integration coverage**: Google Sheets, HubSpot, Airtable, Notion, Pipedrive, Slack, and 50+ others - **Enterprise options**: Custom pricing, SSO, and configurable retention - **Website**: https://ply.io/