# ManageEngine Enterprise IT management software for IT operations, security, identity, endpoints, and service delivery teams. - Findings24: - Website: - Pricing: Freemium - Categories: Business Software ## What is ManageEngine? ManageEngine is a portfolio of enterprise IT management software for operating and securing business technology environments. Its products cover IT operations and observability, identity and access management, endpoint management and security, service management, security information and event management, analytics, low-code application development, and tools for managed service providers (MSPs). Organizations can select products for specific management tasks across on-premises, cloud, and hybrid environments; product deployment options vary. ## What can ManageEngine do? ### Identity and access administration Products manage digital identities and privileged access, with capabilities that include identity lifecycle management, multifactor authentication, single sign-on, access workflows, and auditing. ### Endpoint management and security Manage and secure desktops, laptops, servers, mobile devices, and browsers, including endpoint administration and security functions. ### IT service delivery Design, automate, deliver, and manage IT and business services, with related capabilities for IT asset management and customer support. ### Operations monitoring and observability Monitor networks, servers, applications, and infrastructure, and use IT analytics to correlate operational data and inform capacity planning. ### Security monitoring and response Security information and event management products support log management, security auditing, threat detection, and response. ### MSP management MSP-focused offerings include remote monitoring and management, endpoint and service management, IT operations, identity, and security capabilities; some support multi-tenant client management. ## Use Cases ### Manage workforce identities IT and security teams can administer identities across hybrid environments, apply authentication and access controls, and review identity-related activity. ### Support distributed endpoint fleets Endpoint teams can manage and secure a mix of desktops, servers, laptops, mobile devices, and browsers. ### Coordinate service delivery Service teams can organize IT and business service workflows, track IT assets, and handle customer support within the service-management product area. ### Investigate operational and security events Operations and security teams can monitor infrastructure and applications, analyze logs, and identify threats or performance issues. ### Operate services for multiple clients MSPs can use offerings designed for remote client infrastructure management, including multi-tenant administration, monitoring, and service workflows. ## Frequently Asked Questions ### What does ManageEngine provide? ManageEngine offers a portfolio of software for IT operations, cybersecurity, identity and access management, endpoint management, service delivery, analytics, and related IT management needs. ### Can products be deployed on-premises or in the cloud? The product portfolio includes on-premises and cloud options, and the products page describes deployment across on-premises and public or private cloud. Availability depends on the individual product. ### Does ManageEngine offer software for managed service providers? Yes. Its MSP solutions span remote monitoring and management, endpoint management, service management, IT operations, identity and access management, and security information and event management. ### Are all capabilities included in one product? The source describes a portfolio of more than 60 products and free tools across multiple categories. Capabilities are presented by product, so the relevant product depends on the task. ## Quick Facts - **Product type**: Enterprise IT management software portfolio - **Product range**: More than 60 products and free tools - **Core areas**: IT operations, cybersecurity, identity, endpoints, service management, analytics, and MSP management - **Deployment**: On-premises and cloud options across the portfolio; availability varies by product - **Primary users**: Enterprise IT, operations, security, service, and managed service provider teams - **Official domain**: manageengine.com