Levity

Levity is an AI automation platform for logistics operations. It helps teams analyze communication data, build workflow automations, connect operational systems, and add human review where needed.

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What Levity is

Levity is an AI automation platform for logistics operations. The site describes it as communication intelligence for the global supply chain, with a focus on helping teams analyze inbox data, build workflows, connect operational systems, and scale automations with human oversight.

Its product pages center on three linked capabilities: identifying automation opportunities in high-volume email and communication streams, turning those opportunities into production workflows, and monitoring performance so teams can refine and expand automation over time.

Core capabilities

Inbox and email analytics

Analyze high-volume email and communication data to surface repetitive requests, bottlenecks, and automation opportunities.

Automation flows

Turn operational bottlenecks into automation flows that can be designed, deployed, and run with AI, business rules, and human checkpoints.

System integrations

Connect Levity to inboxes, TMS, ERP, CRM, support, collaboration, and BI tools, including custom legacy systems.

Human-in-the-loop control

Review AI decisions inside the workflow, validate outputs before actions run, and improve automations through feedback and issue tracking.

Operational analytics and dashboards

Use dashboards and natural-language exploration to track operational performance and automation impact over time.

Specialist support

Work with implementation specialists and solutions experts for custom integrations and rollout support.

Common use cases

Email triage and categorization
Use Levity to classify, route, and analyze high-volume inbox traffic such as shipment status, booking, quoting, customs, and claims messages.
Cross-system workflow automation
Automate recurring logistics workflows by connecting communication inputs to TMS, ERP, CRM, and support tools.
Human-reviewed operations
Review AI decisions before actions are executed, especially where exceptions, edge cases, or higher-risk communications need human validation.
Operational monitoring and continuous improvement
Monitor bottlenecks, feedback, and exceptions in dashboards so teams can see where automation is working and where workflows need adjustment.
Legacy and custom system integration
Use custom integrations when off-the-shelf connections do not cover internal or legacy systems.

Pros and Cons

Pros

Built around logistics communication workflows rather than generic automation alone.
Combines email analysis, workflow building, integrations, and human review in one platform.
Supports custom legacy integrations as well as common tools like Gmail, Outlook, SAP, Salesforce, Slack, and Zendesk.
Includes operational visibility features such as dashboards, feedback capture, and quality control.
States enterprise security and compliance signals, including ISO 27001, SOC 2, and GDPR.

Cons

The pricing page at the provided URL returns a 404, so the current commercial model is not confirmed in this source set.
The source is strongest on logistics and communication workflows, so fit for other industries is not clearly established here.
Some product areas are only partially described in the available text, including detailed analytics, chat, and specific integration depth.

FAQ

What is Levity used for?

Levity is positioned as an AI automation hub for logistics operations. The source shows workflows for email analysis, automation flows, integrations, human review, and dashboarding rather than a single-purpose chatbot or analytics tool.

Which systems can Levity connect to?

The source shows that Levity connects with inboxes such as Gmail and Outlook, and it also supports integrations with TMS, ERP, CRM, support, collaboration, BI, and custom legacy systems.

How does Levity’s automation workflow work?

Levity’s product pages describe a workflow that starts with inbox analysis, moves into building automations, connects systems, and then uses human-in-the-loop review and feedback to improve performance.

Does Levity show pricing on the site?

The pricing URL provided returns a 404 page, so this source set does not confirm current pricing, plan names, or trial availability.

Does Levity mention security or compliance?

Yes. The source explicitly states that Levity is designed for enterprise security and operational requirements and mentions ISO 27001 certification, SOC 2 certification, and GDPR compliance.