Inbox analysis
Analyze email volumes, request categories, handoffs, and bottlenecks to identify automation opportunities and track operational performance.
Levity
Freemium
AI automation and inbox analytics for logistics operations teams.
What is Levity?
Levity is an AI automation platform for logistics operations built around the emails and unstructured information that drive supply chain work. It helps teams analyze communication patterns, identify recurring tasks, and build workflows that connect incoming requests with operational systems.
The platform combines inbox analytics, automation design, human review, and feedback management. Operations, product, and IT teams can work together on automations, with implementation specialists available to build custom integrations and support production rollouts.
What can Levity do?
Natural language data exploration
Ask questions about operational emails, investigate chart results with follow-up questions, and save answers as persistent dashboard widgets.
AI workflow builder
Design flows with email triggers, classification, and actions such as drafting replies, summarizing threads, extracting key dates, and assigning priority.
Human review
Let people review and correct AI decisions where work happens. Corrections also become feedback signals for improving automations.
Consolidated feedback management
Collect user reports and system-detected issues, enrich reports through conversational follow-up, and group duplicates for prioritization.
Traceable fixes and staging
Link issues to the responsible automation step, review suggested fixes, and update prompts, logic, or business rules with version control. Test changes against historical cases before deployment.
Use Cases
“Spot quoting and order entry”
Automate recurring communication workflows around quote requests and bookings to reduce manual handling of incoming logistics emails.
“Shipment tracking inquiries”
Build track-and-trace workflows for repeated shipment status requests, helping operations teams manage routine customer inquiries.
“Operational performance investigation”
Explore delay reasons, carrier rejection rates, regional response times, or unresolved exceptions to help managers investigate service bottlenecks.
“Document handling”
Apply automation to recurring logistics document workflows, alongside related processes such as arrival notices, accounts receivable, and accounts payable.
Frequently Asked Questions
Which systems can Levity connect to?
The website shows CargoWise, Outlook, Gmail, SAP, and Zendesk among its integration options. Levity's Forward Deployed Engineering team also builds custom integrations.
What implementation support is available?
Levity's engineers map existing workflows and goals, build tailored automations, connect data structures, train AI on customer data, and handle edge cases. After launch, they monitor performance and refine workflows.
Do users need SQL skills to explore inbox data?
No. Users can ask questions in plain language and receive structured answers based on operational inbox data. They can also share results as dashboard widgets.
What security standards does Levity state it meets?
Levity states that it is ISO 27001 certified, SOC 2 Type II certified, and GDPR compliant. Its SOC 2 report is available through its Trust Center.
Quick Facts
- Category
- AI workflow automation
- Primary users
- Enterprise logistics operations, product, and IT teams
- Core data
- Operational emails and unstructured communications
- Access
- Demo booking
- Website
- https://levity.ai
Levity Traffic Analysis
Traffic data is for reference only.
- Domain Rating
- 65
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