# Koncert Koncert is an AI-powered sales dialer and engagement platform that helps B2B teams connect faster, manage caller IDs, run cadences, and coach reps from one shared system. - Findings24: - Website: - Pricing: Freemium - Categories: AI Sales Assistant, AI Lead Generation ## What is Koncert? Koncert is an AI-powered sales dialer and engagement platform that helps B2B teams connect faster, manage caller IDs, run cadences, and coach reps from one shared system. The site positions Koncert around faster live connects, cleaner caller IDs, and team-level control over calling activity. It also includes add-on and adjacent products such as AI PitchLab and Waterfall Data Enrichment for teams that want to coach reps, manage call quality, and improve contact data within the same platform. ## What can Koncert do? ### Ultra-low latency Quick Connect Koncert's Quick Connect is designed to reduce the delay between answer and conversation so reps can start speaking sooner after a prospect picks up. ### Automated local presence and caller ID health Caller IDs are automatically selected based on the prospect's area code, and the platform monitors caller ID health to help maintain reputation and reduce spam labeling. ### Cadence sequencing The platform supports multichannel cadence workflows across phone, email, video, and social so teams can coordinate outreach across more than one channel. ### Remote coaching and conversation intelligence Managers can listen to live or recorded calls, whisper coaching tips, and use call libraries and objection detection to support rep development. ### Reporting and analytics Real-time dashboards, rep-level and list-level analytics, and call history help teams review activity and spot issues in outbound performance. ### Data enrichment Waterfall Data Enrichment can fill in missing contact details or replace bad data, supporting cleaner calling lists and downstream outreach workflows. ## Use Cases ### Outbound prospecting Use AI parallel or flow dialing to work through prospect lists faster while keeping live conversations connected with less delay after a pickup. ### Sales cadence execution Run multichannel sequences that combine calls with email, video, and social touchpoints to coordinate follow-up across a sales campaign. ### Rep coaching and team management Let managers monitor live calls, whisper coaching tips, and review recordings to help new or distributed reps improve call quality. ### Caller ID and connect-rate management Improve calling performance by using automated local presence and caller ID health management to reduce spam labeling and support higher connect rates. ### Data cleanup for calling lists Clean up contact records with Waterfall Data Enrichment when lists contain missing or outdated information that could slow outreach. ## Frequently Asked Questions ### What is Koncert used for? Koncert is designed to help B2B sales teams increase live connects and manage outbound calling workflows. Its dialers, local presence tools, cadence sequencing, and coaching features are aimed at prospecting, call blitzes, and team coaching rather than general-purpose phone calling. ### How is Koncert priced? The pricing page shows several product options, including AI dialers, cadence, and human power dialing, with pricing available by quote rather than published as a simple self-serve price list. The site also points users to contact sales or request a demo. ### What integrations does Koncert support? The pricing page lists integrations with Salesforce, HubSpot, Salesloft, Outreach, Gong, Apollo, and Slack for the AI and power dialer plans. The site also mentions native Salesforce support and bidirectional CRM sync. ### How can teams use Koncert day to day? Koncert's platform includes multiple dialer types, so teams can choose between AI parallel dialing, AI flow dialing, agent-assisted dialing, and click-to-call workflows depending on their calling process. The site also describes Remote Coach and Remote Salesfloor features for team management and live collaboration. ### What are the main capabilities included in Koncert? The site highlights ultra-low latency Quick Connect, automated local presence, caller ID health management, voicemail sequencing, analytics, and team coaching. It also presents Waterfall Data Enrichment and AI PitchLab as additional features on the broader platform. ## Quick Facts - **Category**: AI sales dialer and sales engagement platform - **Primary users**: B2B sales teams, SDR/BDR teams, managers, and revenue leaders - **Website**: koncert.com - **Pricing**: Quote-based; contact sales or request a demo - **Integrations**: Salesforce, HubSpot, Salesloft, Outreach, Gong, Apollo, Slack - **Core workflows**: Parallel dialing, flow dialing, cadence sequencing, remote coaching, caller ID management