# Hoory AI Hoory AI brings live chat, AI assistants, chatbot flows, and support conversations together in one place, with a 14-day free trial and plans from $6 per user or agent monthly. - Findings24: - Website: - Pricing: Freemium - Categories: AI Chatbot, AI Sales Assistant ## What is Hoory AI? Hoory AI brings live chat, AI assistants, chatbot flows, and support conversations together in one place, with a 14-day free trial and plans from $6 per user or agent monthly. Hoory AI is an all-in-one customer support portal that combines live chat, AI assistants, chatbot building, and call center support in a single platform. It is built for teams that want to manage customer conversations, tickets, and support workflows from one place rather than across separate tools. The product site positions Hoory AI as a support system for real-time customer interactions, automated responses, and guided conversation flows. Its features include website chat, trainable AI assistants, no-code chatbot creation, multilingual support, team management tools, help center capabilities, and reporting across channels. ## What can Hoory AI do? ### Website Live Chat Embed a live chat widget on your site to handle customer questions in real time and keep visitors in conversation with your team. ### Trainable AI Assistant Train AI assistants on business documents, help center articles, or other preferred resources so they can answer routine questions automatically. ### Visual Chatbot Builder Build rule-based or no-code chatbot flows with bubbles, inputs, logic, and templates to guide users through structured journeys. ### Team Support Workflow Route chats with macros, canned responses, agent roles, private notes, and chat takeover tools to manage work across a team. ### Multi-Channel Coverage Support multiple communication channels, including website chat, direct chat links, email, WhatsApp, Messenger, Telegram, SMS, Twitter, and API channels. ### Reporting and Analytics Track conversations with analytics and reports such as resolution, first response time, CSAT, traffic, agent activity, and channel performance. ## Use Cases ### Website support during browsing Teams can embed a live chat widget on their website to answer questions in real time, handle objections while visitors are browsing, and resolve simple issues without forcing customers to leave the page. ### Automated first-line support Support teams can train an AI assistant on business documents and help center content so it can answer routine questions, handle repeated inquiries, and escalate when it reaches a gap in knowledge. ### Guided conversational workflows Operations teams can create no-code chatbot flows for lead generation, FAQs, onboarding, quizzes, or product guidance, then publish those flows on channels such as a website or Telegram. ### Shared team queue management Growing support teams can use agent roles, private notes, canned responses, macros, and chat takeover tools to coordinate handoffs and keep conversations organized. ### Multilingual customer service Businesses with multilingual audiences can use text and audio support, plus multilingual features on supported plans, to serve customers in more than one language. ## Frequently Asked Questions ### What happens when the AI Assistant cannot answer a question? Hoory AI’s AI Assistant is trained with business information, help center content, or other connected resources, and can escalate a conversation to a human agent if it cannot resolve the question. ### Does Hoory AI support multiple languages? Yes. The source describes multilingual text and audio support in 120+ languages for the AI Assistant, and the pricing page lists multilingual support on higher plans. ### Do I need coding skills to use the chatbot builder? The chatbot builder is designed as a no-code tool, and the source says you can create a chatbot from scratch or start from ready-made templates. ### Can I add Hoory AI live chat to my website? Yes. The live chat widget can be embedded on a website for real-time communication between customers and support agents. ### Is there a free trial or paid plan available? Yes. The site offers a 14-day free trial and the pricing page shows paid plans starting at $6 per user or agent per month, depending on the plan. ## Quick Facts - **Category**: Customer support portal - **Primary use**: Manage live chat, AI assistants, chatbot flows, and support conversations - **Platform scope**: Web-based support software with website widget and omnichannel options - **Pricing**: Paid plans start at $6 per user or agent per month; 14-day free trial available - **Source domain**: hoory.com - **Notable workflow**: Train an AI assistant, build a chatbot flow, or embed live chat on a website