Live chat
Add a chat widget to a website and manage conversations from web, desktop, and mobile apps.
Chaport
Freemium
Customer messaging with live chat, chatbots, and more
What is Chaport?
Chaport is customer messaging software for teams that want to manage website chat, automate routine conversations, and keep support and sales communication in one place. The product combines live chat, chatbots, a knowledge base, and multi-channel messaging in a single interface.
The website positions Chaport for support, sales, and engagement. It also highlights availability across web, desktop, and mobile apps, plus integrations through Zapier and API access for connecting other systems.
What can Chaport do?
Chatbots
Use chatbots to answer common questions, qualify leads, collect feedback, and automate support when the team is offline.
Multi-channel inbox
Handle conversations from live chat, email, Facebook, Telegram, and Viber in one workspace.
Knowledge base and FAQ bot
Create a knowledge base and use an FAQ bot to suggest relevant articles in chat.
Widget customization
Customize the widget’s color, background, text, position, and operator photos to match the site.
Workflow tools
Use APIs, Zapier, saved replies, reports, and customer details to support daily operations and integrations.
Use Cases
“Website support”
Route incoming website chats to an operator, respond in real time, and handle follow-up questions from the same interface.
“Sales teams”
Use chatbots, auto-invitations, and saved replies to qualify leads and speed up responses during sales conversations.
“Self-service support”
Publish help articles in a knowledge base and let the FAQ bot suggest relevant content directly in chat.
“Multi-channel communication”
Manage messages from email and supported social or messaging channels without switching tools.
“Distributed teams”
Work across web, desktop, and mobile apps when operators need access from different devices.
Frequently Asked Questions
What is Chaport?
Chaport combines live chat, chatbots, a knowledge base, and multi-channel messaging in one customer messaging platform. The pricing page shows Free, Pro, and Unlimited plans.
What teams use Chaport?
The product page says Chaport can be used for support, sales, and engagement through live chat, chatbots, multi-channel messaging, and self-service articles.
Does Chaport offer a free trial?
Yes. The pricing page states that you can try the Unlimited functionality for 14 days for free, and no credit card is required.
Which channels can I manage in Chaport?
Chaport can receive and reply to messages from live chat, email, Facebook, Telegram, and Viber from one place, according to the site.
What happens after the trial ends?
The pricing page lists a Free plan as well as paid Pro and Unlimited plans. It also says the account is automatically downgraded to the free plan after the 14-day trial ends.
Quick Facts
- Category
- Customer messaging software
- Website
- chaport.com
- Primary capabilities
- Live chat, chatbots, knowledge base, multi-channel inbox
- Plans
- Free, Pro, and Unlimited
- Trial
- 14-day trial for Unlimited features
- Platforms
- Web, desktop, and mobile apps
Chaport Traffic Analysis
Traffic data is for reference only.
- Domain Rating
- 91
Chaport Alternatives
Social Intents
socialintents.com
AI customer service and live chat routed to Teams, Slack, or Google Chat, with chatbots and multichannel messaging.
HappyFox
happyfox.com
HappyFox is an AI support platform for customer service and internal teams, offering help desk ticketing, service desk, automation, chat, reporting, and more.
Ideta
ideta.io
No-code platform for chatbots, callbots, live chat, and workflow automation
TapTalk
taptalk.io
Omnichannel customer messaging and AI chatbots for support and sales teams.
Chative
chative.io
Omnichannel live chat, AI assistance, and commerce messaging for e-commerce teams.