# Brand24 AI social listening for marketing and PR teams tracking brands and online conversations. - Findings24: - Website: - Pricing: Freemium - Categories: AI Marketing Analytics, AI Social Media Assistant ## What is Brand24? Brand24 is an AI social listening and media monitoring platform for tracking public conversations about brands, competitors, and topics. It collects mentions across social media, news, blogs, videos, forums, podcasts, and reviews, bringing coverage and audience reactions into one workspace. Marketing and PR teams can use it to assess brand awareness, understand customer feedback, and investigate changes in online attention. Plans vary by keyword allowance, monthly mention volume, update frequency, and access to advanced AI analysis. ## What can Brand24 do? ### Mention search and filtering Refine collected mentions with Boolean operators and filters for sentiment, reach, language, and source. Grouping and tagging help organize discussions for review. ### Sentiment analysis Classify mentions as positive, negative, or neutral to assess audience reactions and identify conversations that need attention. ### Awareness and campaign metrics Track mention volume, reach, engagement, and hashtag activity. Presence Score supports benchmarking online popularity, while influencer analysis identifies influential authors. ### AI interpretation AI Insights provides charts, trends, and recommendations; topic analysis identifies discussion themes. Events detection helps explain spikes in coverage. Access and project limits depend on the plan. ### Reporting and alerts Reporting options include PDF, Excel, PowerPoint, and shareable reports. Daily and weekly reports, storm alerts, and custom email notifications support ongoing monitoring. ### Connected workflows Slack and Microsoft Teams integrations bring monitoring into team workflows. MCP gives AI assistants access to live Brand24 data; API access connects external tools for an additional fee. ## Use Cases ### Reputation monitoring PR teams can investigate negative discussions and sudden increases in coverage to understand an emerging issue and inform their response. ### Campaign evaluation Marketing teams can follow campaign hashtags, compare reach and engagement, and report results to stakeholders. ### Competitor research Businesses can monitor competing brands and compare online attention to assess their position and identify relevant discussion channels. ### Customer feedback analysis Product and customer teams can examine unsolicited conversations to learn what people like or dislike and use those findings in business decisions. ## Frequently Asked Questions ### How much does Brand24 cost? Monthly plans cost $249 for Individual, $349 for Team, $499 for Pro, and $699 for Business. With annual billing, monthly equivalents are $199, $299, $399, and $599 respectively. Enterprise starts at $1,499 per month, billed annually. A 14-day free trial is available. ### How frequently are mentions updated? Individual updates every 12 hours and Team every hour. Pro, Business, and Enterprise offer real-time updates. ### What are the keyword and mention limits? Individual includes 3 keywords and 2,000 mentions per month; Team includes 7 and 10,000; Pro includes 12 and 40,000; Business includes 25 and 100,000. Enterprise offers custom keyword and mention limits. ### Can multiple people use an account? Individual includes one user. Team, Pro, Business, and Enterprise include unlimited users, supporting shared monitoring and analysis. ## Quick Facts - **Category**: Social listening and media monitoring - **Access**: Web dashboard and mobile app - **Source coverage**: 25 million online sources, according to Brand24 - **Language support**: AI language detection supports 108 languages - **Website**: https://brand24.com