# WorkBot WorkBot은 WorkHub의 AI 챗봇 및 음성 에이전트로, 웹사이트 지원과 인바운드 전화를 자동화하고 필요할 때 상담원에게 연결합니다. - Findings24: - 웹사이트: - 가격: Freemium - 카테고리: AI챗봇, AI 영업 어시스턴트, AI 음성 생성기 ## WorkBot란 무엇인가요? WorkBot is WorkHub’s AI chatbot and voice-agent product for automated customer support and related service workflows. The pricing page presents it as a single platform for website chat agents and inbound voice handling, with plans that scale from a free tier to enterprise deployment. It is positioned for businesses that want to automate sales and support conversations while still keeping human handoff available. The product also exposes website embedding, knowledge-base grounding, analytics, and enterprise options such as custom integrations, custom model training, and on-premises deployment. ## WorkBot(으)로 무엇을 할 수 있나요? ### Embeddable AI agents Embed WorkBot on a website to handle sales and customer support inquiries through a chat interface. ### Multi-agent setup Create customizable AI agents, with 5 included on the Free plan and 10 on the Pro plan, for different departments or use cases. ### Knowledge-base support Use the knowledge base to ground responses, with 50 URLs included on Free and unlimited URLs on Pro. ### Analytics and sentiment tracking Review analytics with sentiment analysis in Free, then move to an advanced analytics dashboard on Pro. ### Human takeover Let the system hand off conversations to human representatives when automation is not enough. ### AI voice support Manage inbound calls with the AI Voice Agent, including call routing and seamless handoff to human agents. ## 사용 사례 ### Website support triage Place an embedded AI agent on a website to answer sales and support questions without requiring a live representative for every interaction. ### Inbound call handling Use the voice agent to handle inbound calls, route conversations, and hand off only when a human agent is needed. ### Multi-team coverage Set up separate AI agents for different departments or functions, such as support and sales, so each can be customized for its own workflow. ### Knowledge-based responses Ground answers in a knowledge base built from site URLs so the agent can respond from documented content instead of improvising. ### Conversation monitoring Monitor conversations with sentiment analysis and analytics to see how automated support is performing and where handoff is needed. ## 자주 묻는 질문 ### What pricing plans does WorkBot offer? WorkBot offers three plans: a Free plan, a Pro plan at $100 per month, and an Enterprise plan with custom pricing. The Free plan includes 500,000 tokens, 5 AI agents, 50 knowledge-base URLs, embeddable agents, analytics with sentiment analysis, human takeover, and one test call for the AI voice agent. ### What can the AI Voice Agent do? The AI Voice Agent can manage inbound calls, understand natural language, use the knowledge base and configuration to respond, route calls, analyze sentiment, and hand off to human agents when needed. ### Can WorkBot integrate with existing systems? Yes. The pricing page says WorkBot can be integrated into a website as embeddable AI agents, and the FAQ states that the product also offers API integrations and webhooks for CRM systems, help desk software, and other business tools. ### Can I change plans later? Yes. The pricing FAQ says plans can be upgraded or downgraded at any time, with changes reflected in the next billing cycle. Unused tokens roll over to the next month. ### What support is included? The Free plan includes community support, the Pro plan includes email support with a 24-hour response time, and the Enterprise plan includes 24/7 dedicated support with a dedicated success manager. ## 주요 정보 - **Category**: AI Chat / Voice Agent - **Platform**: Web-based SaaS - **Primary fit**: Customer support teams and businesses handling inbound inquiries - **Pricing model**: Free, fixed-price Pro, and custom Enterprise - **Source domain**: workhub.ai - **Notable workflow**: Website chat automation plus inbound call handling