OpenReplay

OpenReplay란 무엇인가요?

OpenReplay is an open-source session replay and product analytics platform that you can self-host or run as a managed deployment. It is built to help teams see how users interact with an app, understand where they struggle, and investigate issues with more context than analytics alone.

The product combines replay, analytics, co-browsing, and developer tools so different teams can work from the same user activity data. The site positions it for engineering, product management, customer support, research, and design, with an emphasis on self-hosting, privacy, and control over customer data.

OpenReplay(으)로 무엇을 할 수 있나요?

Session replay

Replay user sessions to see clicks, hesitation, navigation paths, errors, slowdowns, and crashes in context.

Debugging context

Use logs, errors, network payloads, application state, and built-in developer tools alongside replays to reproduce issues.

Product analytics

Track funnels, journeys, trends, heatmaps, and web analytics to understand where users convert or drop off.

Co-browsing

Co-browse live with users, annotate their screen, and take control with consent to help them while they are active in the app.

Privacy and data control

Mask sensitive data, configure retention rules, and self-host to keep control over where customer data is stored and processed.

Framework-friendly setup

Deploy with SDKs for React, Vue, Angular, and other frameworks, and review or customize the source code when self-hosting.

사용 사례

“Root-cause production issues”

Investigate a production bug by replaying the session and checking errors, logs, and network activity around the failure.

“Analyze product behavior”

Review funnels, journeys, heatmaps, and trends to understand where users drop off and which product changes affect behavior.

“Assist customers in real time”

Join a live user session, co-browse, and guide someone through a blocked workflow without switching to a separate meeting.

“Review product UX with cross-functional teams”

Observe how users interact with an interface, share sessions with designers and developers, and use the replay as evidence for UX changes.

자주 묻는 질문

How is OpenReplay deployed?

OpenReplay can be self-hosted on your own infrastructure, or deployed as a managed Dedicated instance or Enterprise installation. The pricing page also lists a Serverless option, and the Enterprise page describes self-hosting inside your own VPC.

Who is OpenReplay for?

OpenReplay is used by engineering, product, support, and design teams. The source highlights session replay, developer tools, product analytics, and live co-browsing as parts of team workflows.

What does OpenReplay cost?

The pricing page says Open-Source is free and self-hosted, Dedicated starts from $199/month and is billed hourly, and Enterprise uses custom pricing on a multi-year contract.

Is there a trial for the managed plan?

The source says Dedicated is billed hourly for the selected instance, with a 7-day free trial and no credit card required. If you stop a Dedicated instance, a small amount can still be billed for disk storage.

What setup and security controls are documented?

The engineering page says OpenReplay supports React, Vue, Angular, and more, and the enterprise page shows SSO/SAML, role-based access, audit trail, service accounts, encryption, and self-hosting inside a VPC.

주요 정보