Heidi

Heidi is an AI care partner for clinicians, combining documentation, citation-backed evidence, and remote capture in one workflow for teams.

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What Heidi is

Heidi is an AI care partner for clinical practice, combining documentation, evidence, and workflow support in one product family. The site positions it for clinicians who want help with note taking, clinical questions, and follow-up tasks without changing how they work during a visit.

The core products shown on the site are Heidi Scribe for AI medical documentation, Heidi Evidence for citation-backed clinical answers, and Heidi Remote for capturing encounters away from a desk. The product is also offered to enterprise teams with administration, integration, and deployment controls for larger organizations.

Core capabilities

AI documentation with structured notes

Captures consultations in the clinician’s own language and turns them into structured notes that are ready to review before the patient leaves.

Visit capture across the consultation

Supports transcription in 110+ languages and can draft referrals and handouts during the visit, then send work onward after the consult.

Evidence lookup with citations

Provides unlimited citation-backed answers to clinical questions, with transparent citations and patient-context-aware responses.

Team evidence preferences

Lets teams choose preferred sources and journals, or standardize evidence guidance across a department so clinicians work from consistent references.

Remote recording for mobile settings

Offers a wearable Remote microphone that works fully offline with on-device encryption for wards, theaters, rural clinics, and noisy EDs.

Enterprise deployment controls

Supports enterprise administration features including flexible data retention, centralized billing, SSO, custom terms and hosting, and enterprise integrations.

Practical ways to use Heidi

Visit documentation during the consult
A clinician records the encounter, reviews the generated structured note, and finishes documentation before the patient leaves instead of reconstructing the visit later.
Evidence lookup at the point of care
A doctor asks a clinical question mid-visit, checks citation-backed answers, and uses the source trace to confirm the reasoning behind the response.
Hands-free capture in mobile settings
A provider works in a noisy ward, theater, rural clinic, or ED and uses the wearable Remote mic to capture the encounter without relying on a desk setup.
Team-wide standardization
A practice or health system standardizes documentation and evidence guidance across teams while keeping room for individual clinician judgment and style.
Organizational deployment
An enterprise healthcare organization uses centralized administration, SSO, and flexible data retention to roll Heidi out across departments and workflows.

Pros and Cons

Pros

Combines documentation, evidence lookup, and remote capture under one clinical workflow.
Produces structured notes from natural speech and supports review before the patient leaves.
Offers citation-backed answers with transparent sourcing and optional team source guidance.
Includes workflows for sending referrals, handouts, codes, and tasks after the consult.
Supports larger organizations with centralized administration, SSO, and custom hosting options.

Cons

Some enterprise and integration details are only described at a high level on the public pages, so buyers may need a demo or sales conversation for implementation specifics.
The pricing page shows plan structure but does not publish detailed pricing in the provided text.
The public pages emphasize documentation and evidence workflows more than deep technical interoperability details.

FAQ

Does Heidi offer a free plan or trial?

Yes. The pricing page shows a Free option as well as plan paths for Clinician, Practice, and Enterprise. It also states that Free users can cancel at any time and keep access through the end of the billing cycle if they cancel a paid subscription.

How does Heidi fit into a clinical workflow?

Heidi is designed to fit into clinical documentation and evidence workflows. On the Scribe page it captures encounters in natural clinical language, then lets clinicians review structured notes, send referrals and handouts, and push completed work to the EHR in one click.

What does Heidi include besides documentation?

The site presents Heidi as a care partner across documentation, evidence, remote capture, and enterprise workflows. It combines Scribe for notes, Evidence for citation-backed clinical questions, and Remote for recording in noisy or mobile settings.

Is Heidi meant for individual clinicians or larger organizations?

The enterprise page says Heidi is used across more than 200 specialties and can be deployed across multidisciplinary teams. It also highlights centralized administration, SSO, custom terms and hosting, and enterprise integrations.

How does Heidi handle evidence and source quality?

The evidence page says answers are citation-backed and traceable to trusted clinical sources, with the option to choose preferred sources or standardize them across a team. The product is positioned to support clinical judgment rather than replace it.