# Zaia An agentic operations platform for building and managing AI agents and teams across business channels. - Findings24: - ウェブサイト: - 料金: Freemium - カテゴリー: AIエージェントビルダー, AIエージェント基盤, AIワークフロー自動化 ## Zaiaとは? Zaia is an agentic operations platform for creating, deploying, and managing AI agents and coordinated agent teams, called squads. It combines agent-building tools with communication channels, CRM and inbox workflows, native tables, and integrations. Users can start by describing an agent in conversation with Vibe Agent, then use the Agent Builder for more direct control over prompts, tools, MCP connections, and versions. The platform is intended to support workflows ranging from an individual agent to groups of agents working together. ## Zaiaでできること ### Vibe Agent creation Create or evolve an agent by describing the desired behavior in conversation with the AI; the documentation also describes starting from a briefing or an existing agent. ### Configurable Agent Builder Control prompts, tools, MCP connections, and versioning. Agent settings also include options such as model selection, temperature, role, and conditional prompts. ### Agent squads Organize agents into flat or hierarchical teams with shared memory for workflows that involve multiple agents. ### Channels, CRM, and inbox Connect agents to WhatsApp Official, WhatsApp Waha, Instagram, Telegram, a website widget, or the API, with CRM and inbox functions for tickets, conversation history, and human handoff. ### Native tables and integrations Use built-in datagrid-style tables with semantic search and connect external services through more than 60 MCP integrations; named examples include Gmail, Slack, Calendar, and Stripe. ### Bring your own model key BYOK lets users supply their own LLM key for providers including OpenAI, Anthropic, Google, OpenRouter, and xAI. ## 利用シーン ### Prototype an agent from a brief Use Vibe Agent to turn a conversational description or briefing into an initial agent, then refine its prompt, tools, and settings in the builder. ### Coordinate a multi-agent workflow Group agents into a flat or hierarchical squad when a process benefits from shared memory and task handling across several agents. ### Handle customer conversations across channels Deploy an agent to supported messaging channels or a website widget and use the inbox for conversation history, tickets, and transfer to human support. ### Connect agents to business software Use available MCP integrations, such as Gmail, Slack, Calendar, or Stripe, to connect agent workflows with external services. ## よくある質問 ### Can I create an agent without configuring everything manually? Yes. Vibe Agent supports creating and evolving agents through conversation, including starting from a briefing. The Agent Builder is available for more direct configuration. ### Which channels can agents use? The listed channel options are WhatsApp Official, WhatsApp Waha, Instagram, Telegram, a website widget, and the API. ### Can people take over a conversation from an agent? Yes. Zaia describes CRM and inbox workflows that include tickets, conversation history, and human handoff. ### Can I use my own LLM provider key? Yes. BYOK is listed for keys from OpenAI, Anthropic, Google, OpenRouter, and xAI. ### Is the Developer Platform API stable? The site labels the Developer Platform API as alpha and says it may change. ## クイック情報 - **Product category**: AI agent operations platform - **Primary workflow**: Build, connect, and manage agents and agent squads - **Channels**: WhatsApp, Instagram, Telegram, website widget, and API - **Integrations**: More than 60 MCP integrations; examples include Gmail, Slack, Calendar, and Stripe - **Developer API status**: Alpha; subject to change - **Website**: zaia.app