# Meerlume Meerlume turns a plain-language description of a business into a no-code bot for customer conversations. It helps businesses handle bookings, lead capture, FAQs, orders and handoffs across WhatsApp, Telegram, Messenger, Instagram and website chat. - Findings24: - ウェブサイト: - 料金: Freemium - カテゴリー: AIチャットボット, AIエージェントビルダー, AIワークフロー自動化 ## Meerlumeとは？ Meerlume is a no-code conversational automation platform for businesses that manage customer interactions through messaging channels. A business describes its services, hours, prices and booking rules in ordinary language; Meerlume generates a conversation flow that can be reviewed in a live preview and edited by asking for changes. Bots can be connected to WhatsApp, Telegram, Facebook Messenger, Instagram or a website. The product is designed to handle front-desk work rather than only answer questions. Depending on the configured flow, a bot can check availability, create bookings, allow customers to reschedule or cancel, capture contact details and submissions, answer recurring questions, and collect structured information for sales or quotes. A shared inbox, contact records, calendar tools and owner notifications support the human team around the automated conversations. ## Meerlumeでできること ### Plain-language bot building Describe services, hours, prices and booking rules in ordinary language. Meerlume turns the description into a conversation flow and provides a live preview before publication. ### AI flow editing with review controls Ask for changes such as adding a question, changing a rule or revising wording. Changes can be previewed, published only when approved, and undone. ### Calendar-based bookings Bots can check live availability, book a service or resource, and let customers reschedule or cancel within the conversation. Booking rules such as late-change cutoffs can be configured. ### Human handoff and shared inbox Team members can watch conversations, take over with one tap and reply from the dashboard or connected messenger. The bot can resume after the human interaction. ### Multichannel customer conversations Bots can run on Telegram, WhatsApp, Facebook Messenger, Instagram and website chat. Website chat can be added with a line of code, and Meerlume lists an official WordPress plugin. ### Structured business operations The product includes contact records, CSV exports, owner notifications and submission handling. Growth and higher plans add Stripe payments, webhooks, Slack notifications, per-staff and multi-calendar support, and additional messaging channels. ## 利用シーン ### Lead qualification Use a WhatsApp conversation to collect key details and pre-qualify an inbound lead before a sales representative opens the chat. ### Customer support and FAQs Answer recurring questions in a messaging channel or on a website while routing conversations that need a person to the team inbox. ### Appointments and reservations Offer available services, resources and time slots, then create bookings in a calendar. Customers can make permitted changes from the same conversation. ### Orders and commerce Collect structured order details such as items, quantities and delivery or pickup preferences without requiring a website shopping cart. ### Quotes and internal requests Gather project information before a team prepares a quote, or provide a structured Telegram workflow for internal jobs, requests, check-ins and interviews. ## よくある質問 ### How do I create a Meerlume bot? Describe the business in plain language, including services, hours, prices and booking rules. Meerlume generates a flow, shows it in a live preview and lets you request edits before connecting a channel and going live. ### Which channels can a bot use? The site lists Telegram, WhatsApp, Facebook Messenger, Instagram and website chat. The Free plan includes Telegram and website chat; WhatsApp is included with paid plans, and channel availability varies by plan. ### Can a person take over from the bot? Yes. Team members can view conversations, take over with one tap and reply from the dashboard or connected messenger. The bot can pick up again after the human interaction. ### Does Meerlume support booking changes? Yes. A configured bot can check live availability, create bookings and allow customers to reschedule or cancel according to the business’s rules. Booking calendars, services and resources are included in the product’s booking workflow. ### How does pricing work? Meerlume has a Free plan with no card required, and paid monthly or annual plans with different conversation, bot and channel limits. The pricing page states that paid plans do not add per-message fees; WhatsApp fees from Meta are billed directly to the business. Final currency and tax are confirmed at checkout. ## クイック情報 - **Product type**: No-code conversational automation and business chatbot platform - **Supported channels**: WhatsApp, Telegram, Facebook Messenger, Instagram and website chat - **Primary workflows**: Bookings, lead capture, FAQs, orders, quotes and internal operations - **Bot creation**: Plain-language description with AI-generated flow, preview and edits - **Starting option**: Free plan on Telegram and website chat; paid plans add WhatsApp - **Website**: meerlume.com