# Botnation AI

A no-code chatbot platform for customer support, lead generation, and commerce.

- Findings24: <https://findings24.com/ja/tools/botnation-ai>
- ウェブサイト: <https://botnation.ai>
- 料金: Freemium
- カテゴリー: AIリード獲得, AIチャットボット, AIエージェントビルダー

## Botnation AIとは？

Botnation AI is a no-code platform for building and deploying conversational agents using a business’s own data. Teams can design conversation workflows, test agents, and publish them across customer channels through a self-service interface or with help from Botnation’s specialists.

Its proprietary engine combines natural language understanding, conversational logic, and supervised learning. The platform also offers integrations with external AI services. Businesses can use it to connect automated conversations with customer service, sales, and internal information workflows.

## Botnation AIでできること

### Visual conversation builder

Create and customize conversation workflows with a drag-and-drop interface, then test and deploy agents without coding.

### Responses informed by business data

Use company documentation and conversation context to support natural language understanding and dynamically generated answers.

### Multiple deployment channels

Deploy agents on websites, WhatsApp, Instagram, Facebook Messenger, SMS, and voice interfaces.

### Integrations and webhooks

Connect workflows with Google Sheets, Zapier, Gmail, Mailchimp, Sendinblue, and Stripe. Webhooks support connections to other systems.

### Live chat and analytics

Chatbot plans include live chat and an analytics solution, alongside surveys and conversion funnels for collecting feedback and tracking customer journeys.

## 利用シーン

### Qualify incoming sales leads

Marketing teams can engage website visitors, ask about their needs, collect contact information, and send qualified leads to a CRM for follow-up.

### Guide online shoppers

E-commerce teams can provide product recommendations, suggest complementary purchases, and answer questions during the buying process.

### Handle recurring support requests

Customer service teams can automate answers to common questions and escalate requests when additional assistance is needed.

### Support employee onboarding

HR teams can guide new employees through onboarding and provide information throughout the employee journey on internal channels.

## よくある質問

### Can I try Botnation AI for free?

You can create and test agents for free without a credit card. The pricing page lists a €0 plan with unlimited agents; its FAQ states that launching a chatbot starts at €39 per month.

### What do the paid plans include?

Basic costs €39 per month for 500 users; Pro costs €59 per month for 1,000 users. Both include unlimited agents, full features, analytics, dedicated support, and updates. Enterprise pricing is available on request. Prices exclude VAT; additional users cost €0.05 per user per month.

### Are AI usage costs included in the subscription?

Credit-consuming features include custom AI, external AI services, DALL·E, and SMS. Basic includes 500 one-time AI credits; Pro includes 1,000. Additional packs start at €25 for 1,000 credits. Credit consumption varies by feature, so one credit does not always equal one request.

### Can Botnation help build my chatbot?

Botnation offers training and French-language support, as well as custom chatbot design by its developers. Enterprise includes personalized onboarding, a dedicated account manager, and chatbot creation management.

### Is there a minimum contract period?

Subscriptions have no minimum commitment. You can change or cancel a plan for the following month.

## クイック情報

- **Product type**: No-code conversational agent platform
- **Delivery model**: SaaS with self-service and assisted implementation
- **Team access**: Unlimited team members included in chatbot plans
- **Operating since**: 2016
- **Website**: https://botnation.ai