# Impel

An automotive AI platform coordinating dealership sales, service, customer conversations, marketing, and vehicle merchandising.

- Findings24: <https://findings24.com/ja/products/impel>
- ウェブサイト: <https://impel.io>
- 料金: Paid
- カテゴリー: AI営業アシスタント, Business Software

## Impelとは？

Impel is an AI platform for automotive dealerships that connects sales, service, chat, marketing, and vehicle merchandising in one customer-lifecycle system. Its modules handle lead follow-up, service outreach and scheduling, customer conversations, and online vehicle presentation.

Sales AI follows incoming leads across SMS and email, and CRM and inventory integrations can support appointment booking. Dealership teams can configure personas, cadences, journeys, channel mix, and business rules. Impel’s services are provided for business and professional use under an Order Form, which states the applicable fees, invoice currency, and payment terms.

## Impelでできること

### Automated lead follow-up

Sales AI follows leads through SMS and email and can book appointments using CRM and inventory integrations.

### Configurable sales journeys

Dealership teams can set the sales AI’s personas, follow-up cadence, journeys, channel mix, and business rules.

### Service and chat workflows

Service AI supports customer outreach and scheduling. Chat AI can match vehicles and help customers schedule service.

### Online vehicle merchandising

Merchandising AI adds 360-degree vehicle views and feature tours to online inventory presentations.

## 利用シーン

### Respond to dealership leads after hours

Use Sales AI to follow incoming shopper leads across SMS and email, then use CRM and inventory integrations to support appointment booking.

### Coordinate service outreach

Service teams can use customer outreach and scheduling workflows to keep service conversations moving.

### Help online shoppers explore vehicles

Present inventory with 360-degree views and feature tours, while Chat AI can help shoppers find a vehicle that fits their needs.

## よくある質問

### How does Impel Sales AI contact leads?

Sales AI follows leads through SMS and email. CRM and inventory integrations can support appointment booking.

### Can a dealership control the sales follow-up?

Yes. Dealership teams can configure personas, cadences, journeys, channel mix, and business rules.

### What can Chat AI and Merchandising AI do?

Chat AI can match vehicles and support service scheduling. Merchandising AI can add 360-degree views and feature tours to online vehicle listings.

### How are Impel’s fees set?

Fees, invoice currency, and payment terms are stated in the applicable customer Order Form.

## クイック情報

- **Industry**: Automotive dealerships and retail
- **Core workflows**: Sales, service, chat, marketing, and vehicle merchandising
- **Sales outreach**: SMS and email
- **Commercial access**: Business use under an Order Form