# Yalo Yalo brings AI sales agents, product recommendations and customer-journey modules to WhatsApp, apps and calls for enterprise commerce. - Findings24: - Sito web: - Prezzi: Freemium - Categorie: Chatbot AI, Assistente alle vendite con IA ## Cos'è Yalo? Yalo is a modular AI sales platform for large businesses managing customer interactions across WhatsApp, apps and calls. It combines virtual sales agents, product recommendations and customer-journey modules for marketing, commerce, sales execution, loyalty and payment connections. Its Oris sales agent is designed to understand a customer, recommend products and close orders. Agent Builder lets teams design, train and activate agents for business needs; Yalo also offers custom agents shaped around a company’s processes and data. Use the platform to coordinate conversations with catalog, cart and order work, with the required channels and business processes defined for your rollout. ## Cosa può fare Yalo? ### Virtual sales agents Oris is designed to understand customer needs, recommend products and close orders as part of a digital sales journey. ### Agent Builder and custom workflows Design, train and activate business agents with Agent Builder, or work with Yalo on custom agents adapted to your processes and data. ### Personalized product recommendations Yalo’s recommendation model has been used with store history and buying habits to suggest products. Its commerce module also manages catalogs, promotions and carts. ### Marketing and loyalty modules Tailor notifications, promotions and reminders using customer behavior, and create points or loyalty programs for consumers and the sales force. ### Sales execution coordination Assign and prioritize sales tasks, follow up on activity and support the sales force across customer interactions. ### Payment connections Connect payment platforms to the sales workflow. Confirm the relevant providers and transaction process for the channels your business uses. ## Casi d'uso ### Conversational ordering for retail outlets Use a conversational channel such as WhatsApp to engage store owners, recommend relevant products and support recurring order journeys. ### Test cross-sell and upsell strategies Use available catalog and buying-history context to test which recommended products are useful in a customer’s cart, measuring results for that business. ### Coordinate campaigns and sales activity Combine tailored messages, sales tasks and loyalty programs when customer engagement and sales execution need to work together. ### Adapt an agent to a business process Define the tasks and data for an agent that supports your company’s sales or service workflow, using the builder or a custom-agent engagement. ## Domande frequenti ### Which channels does Yalo support? Yalo identifies WhatsApp, apps and calls as channels for customer interactions. Choose the channels that match the customer journey and business processes you need to support. ### Can I create an agent for my own business process? Agent Builder is presented as a way to design, train and activate business agents. Yalo also offers custom agents adapted to a company’s processes and data. ### How does the platform connect selling with commerce? Commerce manages product recommendations, promotions, catalogs and carts. Payment connections support the transaction flow, while marketing, execution and loyalty modules address other steps in the customer journey. ### What does the Nestlé recommendation case show? Yalo’s May 2025 Nestlé Mexico case reports an approximately 5.3% average-ticket increase after a one-month A/B test. It tested product affinity and price-based cross-sell/upsell strategies. That case result is not a forecast for other businesses. ## Informazioni rapide - **Product category**: Modular AI sales and conversational commerce platform - **Primary audience**: Large businesses and sales teams - **Channels named**: WhatsApp, apps and calls - **Business modules**: Marketing, commerce, execution, loyalty and payments - **Agent options**: Oris, Agent Builder and custom agents - **Product domain**: yalo.ai