# Rezolve.ai An agentic AI service desk for employee support across IT, HR and finance. - Findings24: - Sito web: - Prezzi: Paid - Categorie: Builder di agenti IA, Business Software ## Cos'è Rezolve.ai? Rezolve.ai is an agentic AI service desk for IT, HR and finance teams. It combines employee self-service, assistance for support agents, workflow automation and an IT service management system of record. Requests can be handled autonomously or passed to a human with context, using approved organizational knowledge and governed execution. Organizations can deploy individual products for employee support, technician assistance, ITSM or autonomous agents, then expand across departments. The platform can run as a standalone service desk or add AI capabilities to an existing ticketing system. ## Cosa può fare Rezolve.ai? ### Employee assistant and voice support Sidekick answers questions with citations from approved knowledge across Teams, Slack, email, web and phone. It can also execute tasks such as password resets and software provisioning; VoiceIQ handles telephone support. ### Ticket preparation for human agents Incoming tickets are triaged, summarized and sentiment-scored. Agents receive similar-ticket matches with confidence scores and drafted replies to review before sending. ### Governed workflow automation Start from ready-to-run automation flows or clone agents from the marketplace. Agentic Studio supports custom agents, with approval gates, audit trails and rollback for automated work. ### Automation opportunity analysis DeskIQ analyzes ticket history to rank automation opportunities and project their impact. Conversational dashboards turn questions into charts. ### ITSM records and asset management Manage incidents, problems, changes, service requests and joiner, mover and leaver workflows alongside service catalogs, SLAs, assets and a configuration management database. ## Casi d'uso ### After-hours IT support Help employees resolve routine access and troubleshooting requests when technicians are unavailable, and hand unresolved issues to the support team with the conversation context. ### HR policy and payroll questions Give employees access to benefits, leave-policy and payroll information through approved organizational knowledge. ### Finance request handling Classify and route invoice inquiries, manage approval workflows and handle common financial operations requests while logging invoice actions for audit review. ### Planning service desk improvements Use historical ticket patterns and projected impact to prioritize which recurring requests to automate, giving service leaders evidence for their next workflow investment. ## Domande frequenti ### Can it work with an existing ITSM system? Yes. Technician assistance works with an existing ITSM or Rezolve.ai’s own system. You can use the platform as an AI layer over ServiceNow or as a standalone service desk. ### How is pricing calculated? Quotes follow a scoping call. Employee AI uses monthly per-employee pricing with corporate/frontline tiers. Technician AI and ITSM use monthly fulfiller pricing; ITSM adds an assets/CMDB fee. Autonomous Agents uses a fixed annual fee with your LLM or per-run pricing with Rezolve.ai’s model. ### Are there token or resolution fees? Core-platform inference is included in seat pricing without per-token or per-resolution fees. Autonomous Agents can use optional per-agent-run pricing instead of a fixed annual fee with your own LLM. ### What does the quote cover? The all-in quote scopes licensing, implementation, migration, training and support. Custom integrations, supplied-model inference for Autonomous Agents and premium support can be separate line items within the quote. ### Which organizations and contract terms is it for? The pricing page scopes Rezolve.ai to organizations with at least 2,000 employees, with typical contracts lasting two to three years. Fulfiller seat counts true down at renewal; the signed count stays in force during the current term. ### Can customers export their data? The published pricing policy provides export in open formats without export or egress fees. ## Informazioni rapide - **Category**: Agentic AI service desk and ITSM - **Primary teams**: IT, HR and finance - **Product modules**: AI for Employees, AI for Technicians, AI-Native ITSM and Autonomous Agents - **Integration scope**: ITSM, HRIS, identity systems and Microsoft environments - **Website**: https://rezolve.ai/ - **Buying conditions**: Enterprise quote; 2,000+ employees; typical two- to three-year contract