# Zinng Zinng est un standard téléphonique alimenté par l’IA pour les petites entreprises. Il répond aux appels 24 h/24, prend des rendez-vous, collecte des prospects et assure le suivi par SMS. Le site indique aussi qu’il peut utiliser votre numéro actuel, aider à la configuration et se connecter à Calendly et Zapier. - Findings24: - Site web: - Tarifs: Freemium - Catégories: Génération Leads IA, Assistant de calendrier IA, Générateur de voix IA ## Qu'est-ce que Zinng ? Zinng is an AI-powered phone receptionist for small businesses. It answers calls 24/7, handles common questions, captures leads, books appointments, and can transfer callers to a person when needed. The product is positioned for businesses that miss calls while staff are busy with in-person work or after-hours coverage. Zinng can use your existing number, a new Zinng number, or call forwarding, and the site says setup is handled with free assistance. ## Que peut faire Zinng ? ### 24/7 call answering Zinng answers calls around the clock and is described as an AI receptionist trained on your business. The site says it can answer questions about services, hours, and pricing using a natural American voice. ### Appointment scheduling The system can book appointments during calls or send a scheduling link by text. The home page mentions integrations with Calendly, Cal.com, and more. ### Lead capture and routing Zinng collects caller name, phone number, email, and reason for calling, then sends leads to your inbox or through integrations such as Zapier. ### Two-way SMS Callers can continue the conversation by text from the Zinng inbox. The product supports follow-up messages, quick questions, confirmations, and rescheduling by SMS. ### Call review and transfers Each call is recorded and transcribed so you can review how the conversation was handled. The site also says the AI can transfer callers to you or your team when needed. ### Spam filtering and outbound calling The product can filter out robocalls and spam, and it supports outbound web calls from the browser using your business number. These calls are also recorded and saved to the inbox. ## Cas d'utilisation ### Cover missed calls A service business can have Zinng answer every call, collect the caller’s details, and book an appointment instead of sending people to voicemail. ### Automate appointment booking A receptionist or office manager can let the AI handle routine scheduling during the call, then review the booked appointment and confirmations afterward. ### Send call data into business tools A small team can route new caller information into Zapier or another connected tool so leads are logged, notifications are sent, or follow-up tasks are created automatically. ### Follow up by text Businesses that get a mix of phone and text inquiries can use two-way SMS to confirm times, reschedule visits, or answer quick questions without another call. ### Escalate to a person when needed Teams that need a human to step in can use call transfers after hours or as overflow when the AI should hand the conversation off. ## Questions fréquentes ### What does Zinng do? Zinng answers business phone calls with an AI receptionist, collects caller details, and can book appointments or take messages. The site also says it supports two-way texting and call transfers when a human is needed. ### How is Zinng set up? The site says setup is handled for you. You share details about your business, connect your number, and Zinng’s team reviews the agent before you start taking calls. ### Can I use my existing phone number? Zinng can use your existing business number, provide a new Zinng number, or work with call forwarding. ### Does Zinng offer setup help or a trial? The home page says every customer gets free setup assistance, and the site promotes a 7-day free trial with no contracts and cancel anytime. ### What integrations are supported? The integrations page lists scheduling, dental practice management, field service, forms, and Zapier connections. The site specifically shows Calendly, Cal.com, Eaglesoft, Dentrix, Open Dental, Yardbook, Jotform, ShopMonkey, and Zapier. ## Informations rapides - **Category**: AI phone receptionist - **Primary users**: Small businesses - **Website**: zinng.ai - **Supported workflows**: Call answering, appointment booking, lead capture, SMS follow-up - **Integrations**: Calendly, Cal.com, Eaglesoft, Dentrix, Open Dental, Yardbook, Zapier, Jotform, ShopMonkey - **Trial / plan info**: 7-day free trial; home page shows Essentials from $49 per month