Sensay

Qu'est-ce que Sensay ?

Sensay is an AI knowledge transfer and offboarding platform that helps organizations preserve expertise when employees leave or change roles. Its AI interviewer, Sophia, captures how people work and solve problems, then combines their responses with company documents and other assets to build a structured knowledge base.

Colleagues can consult that knowledge through a conversational assistant, helping successors access practical context that might otherwise disappear during a handover. Sensay supports both capturing employees’ tacit knowledge and making existing structured information easier to use.

Que peut faire Sensay ?

AI interviews in text or voice

Sophia guides contributors through conversations about their work. Interviews can take place in text or voice and span one session or several.

Document and link integration

Combine interview responses with uploaded files, links, and supporting context to create a structured knowledge base.

Interview records and summaries

Retain a complete, timestamped interview record alongside a summary that organizes key insights, risks, and priorities.

Conversational knowledge access

Let colleagues ask questions through Sensay’s chat interface, Slack, Microsoft Teams, or an intranet.

Administrative controls

Customize offboarding interviews, invite contributors, track handover progress in an admin dashboard, and manage access.

Developer integration options

A REST API and JavaScript and Python client libraries support custom workflows and embedded chat interfaces. Documentation covers authentication, webhooks, and endpoint examples.

Cas d'utilisation

“Departing employee handovers”

Capture an employee’s working methods, problem-solving approaches, and urgent priorities before their departure, giving the remaining team a reference for unfinished work.

“Internal role transitions”

Preserve role-specific context when someone moves to a different position, so their successor can consult the knowledge gathered during the transition.

“Onboarding successors”

Help new employees learn from a predecessor’s explanations and supporting materials while getting answers to questions that arise as they take on responsibilities.

“Broader organizational knowledge capture”

Use Sensay for continuous knowledge capture or M&A integration. Its sales team offers custom plans for these contexts and organizations managing many transitions.

Questions fréquentes

How do teams get started?

Create an organization account, build a knowledge base, and invite contributors. Contributors then participate in AI interviews, and the team can access the resulting knowledge.

What does Sensay cost?

Published pricing is $500 per knowledge base per year. It includes AI interviews, document integration, storage, conversational search, and admin controls. Custom plans are available through sales.

Can employees contribute across multiple sessions?

Yes. Sophia supports conversations across one or multiple sessions, using text or voice, so contributors can explain their work over time.