Healee

Qu'est-ce que Healee ?

Healee is a white-label patient access platform for medical groups and healthcare organizations. It connects intake, appointment scheduling, telehealth, patient communication, and care coordination in a branded service. Organizations can configure patient journeys and provider allocation around their clinical workflows, with tools for managing demand, collecting payments, and reporting on operations.

Que peut faire Healee ?

Configurable intake and assessments

Build self-service onboarding, intake forms, and questionnaires for initial consultations, ongoing care, or discharge. Tailor data collection to each practice’s workflows.

Patient matching and schedule optimization

Match patients using rules such as language, state licensure, and appointment type. The built-in Schedule Optimizer uses weighted priorities and current appointment loads to recommend allocation, reduce gaps, and balance utilization.

Flexible appointment booking

Support virtual or in-person visits, including recurring and group appointments. Patients can filter providers by specialty, availability, insurance, proximity, and other criteria; staff can book on their behalf.

Unified communication and coordination

Combine chat, text, video, phone, and fax in one communication thread. Coordinate information between providers and administrators, and support asynchronous care when real-time interaction is unnecessary.

Reminders, waiting lists, and outreach

Send automated email and text reminders, alert patients when earlier appointments open, and deliver personalized campaigns to selected patient groups or organization-wide provider updates.

Payments and operational reporting

Collect credit card payments, subscriptions, and vouchers. Configure provider payouts with tiered commissions and bonuses, and use analytics, business intelligence, and reporting to assess operations.

Cas d'utilisation

“Behavioral health provider allocation”

Clinical operations teams can set therapist utilization targets and preserve selected therapists’ availability while distributing appointments across eligible providers.

“Direct primary care memberships”

DPC practices can connect Hint Health to support membership management, billing, and patient engagement alongside their patient access workflows.

“Care involving family or guardians”

Enable guardians, family members, or caretakers to participate as additional contacts, helping the people involved in a patient’s care stay informed.

Questions fréquentes

Can Healee use our organization’s branding?

Yes. Organizations can customize colors, logos, fonts, and URLs to present Healee under their own brand.

Which external systems can Healee connect to?

Named integrations include Athena, Elation, and DrChrono for EHRs; DoseSpot, LifeFile, and RxVortex for e-prescribing; Stripe for payments; and HubSpot for CRM. Additional EHR integrations are available upon request.

What happens when an exact provider match is unavailable?

The Schedule Optimizer supports strict and flexible matching criteria. Organizations can allow secondary criteria to be relaxed when strict matches are unavailable, with weighted optimization rules determining allocation priorities.

How can an organization evaluate Healee?

Healee offers personalized demos through its website.