Live chat
Add a chat widget to a website and manage conversations from web, desktop, and mobile apps.
Chaport
Freemium
Messagerie client avec chat en direct et chatbots
Qu'est-ce que Chaport ?
Chaport is customer messaging software for teams that want to manage website chat, automate routine conversations, and keep support and sales communication in one place. The product combines live chat, chatbots, a knowledge base, and multi-channel messaging in a single interface.
The website positions Chaport for support, sales, and engagement. It also highlights availability across web, desktop, and mobile apps, plus integrations through Zapier and API access for connecting other systems.
Que peut faire Chaport ?
Chatbots
Use chatbots to answer common questions, qualify leads, collect feedback, and automate support when the team is offline.
Multi-channel inbox
Handle conversations from live chat, email, Facebook, Telegram, and Viber in one workspace.
Knowledge base and FAQ bot
Create a knowledge base and use an FAQ bot to suggest relevant articles in chat.
Widget customization
Customize the widget’s color, background, text, position, and operator photos to match the site.
Workflow tools
Use APIs, Zapier, saved replies, reports, and customer details to support daily operations and integrations.
Cas d'utilisation
“Website support”
Route incoming website chats to an operator, respond in real time, and handle follow-up questions from the same interface.
“Sales teams”
Use chatbots, auto-invitations, and saved replies to qualify leads and speed up responses during sales conversations.
“Self-service support”
Publish help articles in a knowledge base and let the FAQ bot suggest relevant content directly in chat.
“Multi-channel communication”
Manage messages from email and supported social or messaging channels without switching tools.
“Distributed teams”
Work across web, desktop, and mobile apps when operators need access from different devices.
Questions fréquentes
What is Chaport?
Chaport combines live chat, chatbots, a knowledge base, and multi-channel messaging in one customer messaging platform. The pricing page shows Free, Pro, and Unlimited plans.
What teams use Chaport?
The product page says Chaport can be used for support, sales, and engagement through live chat, chatbots, multi-channel messaging, and self-service articles.
Does Chaport offer a free trial?
Yes. The pricing page states that you can try the Unlimited functionality for 14 days for free, and no credit card is required.
Which channels can I manage in Chaport?
Chaport can receive and reply to messages from live chat, email, Facebook, Telegram, and Viber from one place, according to the site.
What happens after the trial ends?
The pricing page lists a Free plan as well as paid Pro and Unlimited plans. It also says the account is automatically downgraded to the free plan after the 14-day trial ends.
Informations rapides
- Category
- Customer messaging software
- Website
- chaport.com
- Primary capabilities
- Live chat, chatbots, knowledge base, multi-channel inbox
- Plans
- Free, Pro, and Unlimited
- Trial
- 14-day trial for Unlimited features
- Platforms
- Web, desktop, and mobile apps
Analyse du trafic de Chaport
Les données de trafic sont fournies à titre indicatif uniquement.
- Évaluation du domaine
- 91
Alternatives à Chaport
Social Intents
socialintents.com
Plateforme de service client et chat en direct IA qui achemine les conversations web vers Teams, Slack ou Google Chat, avec chatbots et messagerie multicanal.
Re:amaze
reamaze.com
Re:amaze est une plateforme de service client et d’engagement basée sur navigateur, conçue pour le commerce en ligne et les entreprises numériques. Elle réunit boîte de réception partagée, chat en direct, FAQ, automatisation et outils d’IA, avec des options de développement pour intégrer l’assistance.
Hoory AI
hoory.com
Plateforme de support client pour gérer chat en direct, assistants IA, chatbots et conversations
HappyFox
happyfox.com
Plateforme de support IA pour le service client et les équipes internes, avec tickets, automatisation, chat et rapports.
Lorikeet
lorikeetcx.ai
Lorikeet est un concierge client IA pour les équipes de support complexes. Il traite les demandes par téléphone, SMS, chat, e-mail et WhatsApp dans les outils et procédures existants, avec une tarification liée aux tickets résolus.
CX Genie
cxgenie.ai
Support client IA sans code avec tickets, chat et relais humain